Windows 10: windows sign on says something went wrong pin is unavailable click to reset and it says...

windows sign on says something went wrong pin is unavailable click to reset and it says will not reset

:)

 

Win10/HP Pavillion - PIN "unavailable"

Using Win10 on an HP Pavillion Gaming Laptop

PIN went away. Now when I go into create a PIN I get "Something went wrong. Try again later". The step prior is: Start.>Settings>Accounts>Sign in Options>Windows Hello PIN and it reads "This options is currently unavailable - click to learn more". I
followed the steps suggested, but they don't work

Suggestions?.

 

Windows Hello Pin currently unavailable

Hi Virginia,

I am running windows 10 home version 10.0.18363 Build 18363 (version 1909).

Under "sign in options" in preferences there is a "Windows Hello PIN" that says "this option is currently unavailable. It gives me the option to remove my PIN; I have done so. Subsequently I have redone my PIN (worth noting a 6 vs 4 digit PIN mandatory
now). It also says "something went wrong, try again later".

I like to require sign in when the PC wakes up from sleep. The "learn more" is not helpful. Two months with a PC and issues already. Cant say I am a fan.

 

Windows 10 PIN Sign-in

Hi Pat,

It is possible that the PIN set in an earlier build does not work after reinstalling Windows 10. To better assist you, we'd like clarify few things:

• Which build and version of Windows 10 is installed on your computer?
• Which build and version of Windows 10 are you using before reinstalling Windows?
• Have you tried resetting your PIN?
• Did you get any error messages after you verified the PIN you entered?

Meanwhile, we suggest that you follow the steps in this
article on how you can reset your PIN.

Keep us posted if you need additional help.