Windows 10: Windows slowly freezes, becomes unresponsible

I've been having this odd issue where watching YouTube late at night, the video will pause while the audio continues. Sometimes pressing Escape will get me out of the fullscreen video, most of the time it will not. Sometimes menus will load, sometimes they won't. Sometimes I'm able to get to the Power > Restart/Power Off options, but they will never work. Windows just slowly starts freezing and becomes utterly unresponsive, and all I can do is to force a power off. I thought a Firefox add-on might be the culprit, particularly YouTube Enhancer, but I disabled them all one by one and it's still happening. For a few months it seemed to stop - then the other day it started happening again. Tonight I started watching a film on Netflix, where it has never crashed. For some reason the quality seemed low, despite my decent connection, so I launched the Windows app and watched it there. And lo and behold - the video paused, Windows became slow and unresponsive, and I was forced to power off yet again. So maybe there's a link between whatever is used equally by Google and Netflix to play their content? I really haven't a clue otherwise, after a few months I'd forgotten it had ever happened until a few days ago. Yet again I am scrambling to look for a solution and coming up empty. It's a self-build with the following specs - Ryzen 5 3600 16GB @ 3600MHz (XMP enabled) GigaByte B550 Aorus Elite (driver 2.13.27.501) Radeon RX 5700 XT (driver 21.4.1) Windows 10 Professional x64 19042.928

:)

 

Windows slowly freezes, becomes unresponsible

There's nothing really showing up, though one does seem to be repeating. There were three entries for yesterday - two were for a very old, very unstable game that I play occasionally, and the third is the one that is repeated several times over the last month. You can see it here -





Nothing is showing up in DXDiag, and none of the troubleshooters found anything. When this first started happening I thought it might be the graphics card at fault, since it reminded me of an ancient issue I had with my Radeon HD 4870 many moons ago, where coming out of a fullscreen YouTube video with hardware acceleration on would cause the entire system to lock up. However, I can run the most demanding games all day on the pc and there won't be a wink of trouble out of it. Watch YouTube for a while (and now the Netflix app, apparently) and slowdown and freeze.

 

Windows slowly freezes, becomes unresponsible

I've been having this odd issue where watching YouTube late at night, the video will pause while the audio continues. Sometimes pressing Escape will get me out of the fullscreen video, most of the time it will not. Sometimes menus will load, sometimes they won't. Sometimes I'm able to get to the Power > Restart/Power Off options, but they will never work. Windows just slowly starts freezing and becomes utterly unresponsive, and all I can do is to force a power off. I thought a Firefox add-on might be the culprit, particularly YouTube Enhancer, but I disabled them all one by one and it's still happening. For a few months it seemed to stop - then the other day it started happening again.

Tonight I started watching a film on Netflix, where it has never crashed. For some reason the quality seemed low, despite my decent connection, so I launched the Windows app and watched it there. And lo and behold - the video paused, Windows became slow and unresponsive, and I was forced to power off yet again.

So maybe there's a link between whatever is used equally by Google and Netflix to play their content? I really haven't a clue otherwise, after a few months I'd forgotten it had ever happened until a few days ago. Yet again I am scrambling to look for a solution and coming up empty.

It's a self-build with the following specs -

Ryzen 5 3600
16GB @ 3600MHz (XMP enabled)
GigaByte B550 Aorus Elite (driver 2.13.27.501)
Radeon RX 5700 XT (driver 21.4.1)
Windows 10 Professional x64 19042.928

 

Toshiba Satellite C55 Freezes/Unresponsive

Hello,

Just today I installed windows 10 to my laptop and after getting home from work I opened it and it at first was unresponsive on my desktop and then turned black a minute later. I tried all the usual steps to see if it was just slowly running, but it was
unresponsive. I tried a hard reset but all it did was load up to the screen where I login to the laptop but freeze there and then turn black. The time would still change but my mouse, keys, etc did not do anything. I really need my laptop to work since I just
started school and if I could even find a way to set it back 24 hours before I installed 10 would be helpful. At this point 10 is unappealing until the all clear is given.