Windows 10: Windows Startup Sometimes Stalls at Black Screen with Blue Window

Discus and support Windows Startup Sometimes Stalls at Black Screen with Blue Window in Windows 10 Installation and Upgrade to solve the problem; Starting windows is intermittent; sometimes I have a normal start, and other times it hangs at the screen with the black background, blue window, and... Discussion in 'Windows 10 Installation and Upgrade' started by Jim8080, Nov 25, 2018.

  1. Jim8080 Win User

    Windows Startup Sometimes Stalls at Black Screen with Blue Window


    Starting windows is intermittent; sometimes I have a normal start, and other times it hangs at the screen with the black background, blue window, and the rotating dots. The dots seem to rotate indefinitely.

    Background;
    After some annoying issues with the hard drive running continuously, I made a fresh win10 install using a Media Creation Tool to make a bootable flash drive and make a clean install as described in TenForums tutorials. The new drive appeared to work fine, and I used an image file to install win10 on a second drive.

    A few weeks passed while I decided what version of Office to use, determining what app's I needed to purchase again - I was in no hurry.

    Before continuing, I decided to verify win10 updates were current; and discovered a number of updates needed to be downloaded and installed. I used settings > update to update.


    Downloading and installation started, but not all updates were installed, and I received the following warning:
    .......................................
    Updates failed There are problems installed some updates, but we'll try again later.

    2018-11 Cumulative Update for Win10 Version 1803 for x64, (KB4467702) - error 0x80070020.
    ..................................... I noticed that there were two v1803 that needed to be installed:

    KB4023057 Update for win10 v1803 for x64-based systems
    KB4467702 Cum update for win10 v1803 for x64 based systems
    ..............................................

    I decided that the installation order had problems, restarted the computer so (I assumed) 057 was installed, then continued.
    Installation seemed to finish without other problems, but I have the "intermittent" issue.
    Any suggestions?

    :)
     
    Jim8080, Nov 25, 2018
    #1

  2. Windows 7 black screen of death

    I read a report a little while ago that said the black screens were nothing to do with updates but due to a malicious program (it hit more than just windows 7 users - vista, xp and 2000 were also prone to the black startup screen of death if infected). My windows 7 install is fully up-to-date and i've never had the black startup screen.

    Just run some decent anti virus and you should be safe (i suggest microsoft security essentails since it's free and pretty decent). When you've installed an anti-virus i'd suggest doing a full scen to be sure there's nothing there.
     
    human_error, Nov 25, 2018
    #2
  3. Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Nov 25, 2018
    #3
  4. Windows Startup Sometimes Stalls at Black Screen with Blue Window

    windows 7 startup black screen problem

    All of sudden my laptop hanged and loud noise and black screen appeared , thereafter it is unable to start, I tried running startup repair but it has not helped as well.

    I am able to run in safe mode but not normally. Tried even starting from last known best config but it is also not starting it, just showing black screen.

    If I go to recovery manager while launching startup repair, it I'd showing option to restore windows, will it remove all data rrom all partitions ? I have 3 total partition apart from recovery drive, all main data in other drive than c drive where windows is installed..
     
    freebird_9924, Nov 25, 2018
    #4
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Windows Startup Sometimes Stalls at Black Screen with Blue Window

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