Windows 10: Windows stop code igdkmd64.sys

Discus and support Windows stop code igdkmd64.sys in Windows 10 BSOD Crashes and Debugging to solve the problem; I have checked the community answers and the problem seems to be found in Windows 7. However, I am running Windows 10 on the computer that is showing... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Geneceb, Nov 5, 2018.

  1. GENECEB
    Geneceb Win User

    Windows stop code igdkmd64.sys


    I have checked the community answers and the problem seems to be found in Windows 7. However, I am running Windows 10 on the computer that is showing this blue screen error. I also do not use the Intel graphics device on the motherboard. I am running a pci graphics board.

    :)
     
    Geneceb, Nov 5, 2018
    #1
  2. JORDANLEES1
    JordanLees1 Win User

    KMODE_EXCEPTION_NOT_HANDLED on igdkmd64.sys

    My computer keeps giving me the blue screen of death and giving me error code

    KMODE_EXCEPTION_NOT_HANDLED on igdkmd64.sys

    How can this be fixed?
     
    JordanLees1, Nov 5, 2018
    #2
  3. NICOLASFERLAND
    NicolasFerland Win User
    Computer crashes: stop code: system service exception igdkmd64.sys

    From time to time my computer crashes. The stop code is: system service exception, and what failed is: igdkmd64.sys

    I'm not doing anything special when it happens so I have no clue what could be the cause of my problem. My computer is a Lenovo ideapad Y700 with an intel core i7, an Nvidia graphic card, Windows 10, and the free version of AVG as the antivirus.
     
    NicolasFerland, Nov 5, 2018
    #3
  4. RUTH BURUGA
    Ruth Buruga Win User

    Windows stop code igdkmd64.sys

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)

    Hi Nezar,

    Thank you for posting on Microsoft Communities.

    I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

    What is the make and model of your computer?

    File igdkmd64.sys is the Intel Graphics Kernel Mode Driver for Microsoft Windows 8.

    I would suggest you to follow the steps provided below:



    Step 1:

    Uninstall the Device from Device Manager

    • Open Device Manager
    • Expand the Display Adapter section.
    • Find the Display card Driver.
    • Right click Display card Driver and select
      Uninstall.
    • Select the check box delete the driver software for this device.
    • Reboot the computer after uninstall process has finished.

    Step 2:

    Uninstall the Device Drivers from Program List in Control Panel

    • Click on start, select Control Panel
    • Now click on Programs and select Programs and Features.
    • Find the Display card Driver.
    • Right click Display card Driver and select
      Uninstall.
    • Reboot the computer after the uninstall process has finished.
    Hope this helps and do let us know if you need any assistance.
     
    Ruth Buruga, Nov 5, 2018
    #4
Thema:

Windows stop code igdkmd64.sys

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