Windows 10: windows store and mail not working

Discus and support windows store and mail not working in Windows 10 Software and Apps to solve the problem; Glad you're up and running now*Smile. Discussion in 'Windows 10 Software and Apps' started by Tonyb, Aug 7, 2015.

  1. Cliff S New Member

    windows store and mail not working


    Glad you're up and running now*Smile.
     
    Cliff S, Aug 8, 2015
    #16
  2. Sooze Win User

    Not as glad as I am, lol! *Wink
     
    Sooze, Aug 8, 2015
    #17
  3. Tonyb Win User
    OK all so microsoft support was on my computer for 2 hours finally figured it out it is due to a update that got pushed out to windows 10 the update is kb3081424 if you experience issues remove this update and you can hide it if on windows 10 pro for 1 month. the support guy is turning it in.
     
    Tonyb, Aug 8, 2015
    #18
  4. Tonyb Win User

    windows store and mail not working

    Reporting back the update is fixed and has reinstalled this time without issues *Smile
     
    Tonyb, Aug 9, 2015
    #19
  5. So you are saying that the issue of Windows Store not opening is directly related to this update?
     
    xlxcrossing, Aug 9, 2015
    #20
  6. Tonyb Win User
    Yes if you remove it then you let the store update the apps if any that are stuck at 0.00 then let it reinstall after all this is done, it should work a ok at least mine did, I got kind of scared after the update reinstalled but it seems whatever issue it had was solved from the removal, and then reinstall of itself. The MS tech said the update was messed up now either MS fixed whatever was wrong with it and that is why it did not do the same thing or i just got lucky the second time around. Now you can defer it if you have windows 10 pro, for up to a month is what he told me, so you could uninstall it and do that to be on the safe side.
     
    Tonyb, Apr 5, 2018
    #21
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windows store and mail not working

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