Windows 10: Windows store and Xbox app won't load

Whenever I load either of them, they sit on their start up screen with the circles just going round is... well a circle.

Any idea why they won't load for me?

submitted by /u/Comic_Newbie
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:)

 

windows 10 apps won,t open

Hi Robert,

Thanks for posting your query on Microsoft Community.

We appreciate you for trying the troubleshooting steps.



I suggest you to try the below steps and check if it helps.

Step 1: Run Windows app troubleshooter.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2: Run shell commands for Windows store and check if it helps.

Follow the below steps:

• 
  Press Windows key + X and select
  Command prompt(Admin) to open elevated Command prompt.
  
• 
  Type the following commands.
  
  
  
  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
  
• 
  Hit enter, the blackscreen will appear still for a couple of seconds. After a couple of second a new line saying C:\.... will appear.
  
• 
  Close Command Prompt.
  
• 
  Try to start the Windows Store again.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

New Xbox beta app update available for Windows 10

Source: Xbox (beta) app - Windows Store

 

Store Settings "Update apps automatically" won`t stay switched off. WHY?

Hi H. G.,

The possible reason why Update apps automatically turn back on is that the Store app is running in the background. We suggest that you turn off the Store app. This way, it won't receive any updates or send notifications unless opened or turned on
manually.

To turn off Store app, follow these steps:

• Click the Windows logo, then go to Settings.
• Click Privacy, then Background apps.
  
• On the list, locate Store and toggle it off.

Let us know how it goes so we can further assist you.

Regards.