Windows 10: Windows Store App (Spotify) "Can't open"

Discus and support Windows Store App (Spotify) "Can't open" in Windows 10 Software and Apps to solve the problem; Whenever i try to open spotify on the windows store, it just says "This app can't open. Check the store for more details about spotify." I check the... Discussion in 'Windows 10 Software and Apps' started by charliehseymour, Jan 6, 2019.

  1. Windows Store App (Spotify) "Can't open"


    Whenever i try to open spotify on the windows store, it just says "This app can't open. Check the store for more details about spotify." I check the store downloads page and spotify says "needs repairs".

    So far i've tried:

    - Repairing Spotify using the settings app

    - Resetting Spotify using the settings app

    - Uninstalling and reinstalling spotify with the settings app

    - Deleting the spotify directory in /AppData/Roaming

    - Doing all of these steps and then restarting

    - Installing spotify off the website (which doesnt work because now windows store decides that its version is better)


    I love using spotify and i desperately need a fix. Its getting really annoying. Any ideas?

    :)
     
    charliehseymour, Jan 6, 2019
    #1
  2. Brink Win User

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. Windows Store App (Spotify) "Can't open" :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Jan 6, 2019
    #2
  3. Spotify


    I have just discovered two Spotify entries in the StartUp list in Task Manager.
    However there is no trace of Spotify elsewhere in the system.
    I went through the registry and deleted every reference to Spotify that could find, although some refused to be deleted.
    That made no difference.
    The store shows that Spotify is installed. Which is strange.
    However I found an entry in the Apps list in Start Menu, clicked uninstall and that cleared the problem.
     
    Hairy Scot, Jan 6, 2019
    #3
  4. Windows Store App (Spotify) "Can't open"

    Cannot download Spotify

    Hi Bill,

    Since you cannot download an app from the Microsoft Store, it means that the cache in this store was already overloaded. Clearing the cache is needed periodically to clean all the temporary data stored on your computer.

    Here's what you can do:

    • Perform the WSReset command to clear the store app’s cache and reset it to a clean state
      (This also applies to built-in apps of Windows 10). To do so, follow the steps below:
    1. Press Windows + R to open the
    Run window.

    2. Type in WSReset.exe, then click
    OK.

    3. Wait for the command to finish.

    • Make sure that you disable all your anti-viruses and firewall temporarily. Have your
      Microsoft account log in to authorize your computer to accept apps from our store. It includes removing and reinstalling the app.
      Then, enable Windows Defender only later on.

    Once done with the troubleshooting steps above, you can start downloading
    Spotify again from the Microsoft Store here: Spotify Music.

    If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.
     
    Johann Eva, Jan 6, 2019
    #4
Thema:

Windows Store App (Spotify) "Can't open"

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