Windows 10: Windows Store app won't connect to the Internet

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Apps from Windows store 10 do not connect to internet

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you able to connect to internet and browse?
  
• Is this issue specific to Windows Store apps?
  
• Are you facing this issue in Local account or Microsoft account?

Let's try the below Steps and check if it helps to resolve the issue.

Step 1: If installed from the Windows store try to run a
Windows Store app troubleshooter and check.

Refer:
http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue doesn’t resolve then try next step.

Step 2: Run inbuilt Internet connection troubleshooter
and Network Adapter troubleshooter

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter
  
• Also run the Network Adapter troubleshooter and check if the issue resolves.

Keep us informed if the issue is resolved. We are glad to help you further.

 

windows 10 apps won,t open

Hi Robert,

Thanks for posting your query on Microsoft Community.

We appreciate you for trying the troubleshooting steps.



I suggest you to try the below steps and check if it helps.

Step 1: Run Windows app troubleshooter.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2: Run shell commands for Windows store and check if it helps.

Follow the below steps:

• 
  Press Windows key + X and select
  Command prompt(Admin) to open elevated Command prompt.
  
• 
  Type the following commands.
  
  
  
  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
  
• 
  Hit enter, the blackscreen will appear still for a couple of seconds. After a couple of second a new line saying C:\.... will appear.
  
• 
  Close Command Prompt.
  
• 
  Try to start the Windows Store again.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Store Settings "Update apps automatically" won`t stay switched off. WHY?

Hi H. G.,

The possible reason why Update apps automatically turn back on is that the Store app is running in the background. We suggest that you turn off the Store app. This way, it won't receive any updates or send notifications unless opened or turned on
manually.

To turn off Store app, follow these steps:

• Click the Windows logo, then go to Settings.
• Click Privacy, then Background apps.
  
• On the list, locate Store and toggle it off.

Let us know how it goes so we can further assist you.

Regards.