Windows 10: Windows Store Apps can’t connect to internet

Have you ever came across a situation on your Windows 10 computer where Windows Store apps are not able to connect to the internet but desktop apps can? This is a common situation very likely to occur after a network [...]

This post Windows Store Apps can’t connect to internet is from TheWindowsClub.com.

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Apps from Windows store 10 do not connect to internet

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you able to connect to internet and browse?
  
• Is this issue specific to Windows Store apps?
  
• Are you facing this issue in Local account or Microsoft account?

Let's try the below Steps and check if it helps to resolve the issue.

Step 1: If installed from the Windows store try to run a
Windows Store app troubleshooter and check.

Refer:
http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue doesn’t resolve then try next step.

Step 2: Run inbuilt Internet connection troubleshooter
and Network Adapter troubleshooter

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter
  
• Also run the Network Adapter troubleshooter and check if the issue resolves.

Keep us informed if the issue is resolved. We are glad to help you further.

 

After upgrading to Windows 10, Windows Store apps will not connect to internet with error: 0x80072EFD

Hi Thomas,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know if you are using wired internet connection/ wireless internet connection?

If you are using Wi-Fi connection, I suggest you to switch to wired connection (Connected the internet cable to your device) and check if it helps.

Step 1: As this issue persists with the Windows Store apps, I suggest you to run Windows Store apps troubleshooter and check if it helps.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

• 
  Type Troubleshooting in the search next to start on the desktop.
  
• 
  Click on View All on left side and select
  Windows Store Apps.
  
• 
  Select Advance and click on
  Run as Administrator.
  
• 
  Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

Also, refer to the below link to perform
Troubleshooter for Windows 10 apps

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type “Date and Time” in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Also, refer to: Why can't I get online?

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to assist you further.

 

Error: 0x80072EFD, "Check your Internet Connection and try again" while trying to connect to internet from Windows Store apps

Hi,

As you are facing issues with connecting the Windows Store apps to internet, do not worry we will help you with this issue.

Do let us know if you have made any changes to the operating system prior to this issue?

Let us try the below troubleshooting steps and check if it helps.

Method 1: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Run the troubleshooter for Windows apps

Method 2: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type “Date and Time” in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Method 3: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. get back to us with an updated status of accessing the Windows Store apps for further assistance.

Thank you.