Windows 10: Windows store can't install bought game

Discus and support Windows store can't install bought game in Windows 10 Gaming to solve the problem; Hello i cannot install the game i recently bought, Astroneer. i have an exclamation mark which says when i hover over it that Astroneer does not work... Discussion in 'Windows 10 Gaming' started by EdwardCezar, May 13, 2019.

  1. Windows store can't install bought game


    Hello i cannot install the game i recently bought, Astroneer. i have an exclamation mark which says when i hover over it that Astroneer does not work on this device. what can i do? did i just waste the money?

    :)
     
    EdwardCezar, May 13, 2019
    #1

  2. windows xp installation and dual core am

    could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx
     
    exodusprime1337, May 13, 2019
    #2
  3. Not able to access the games bought from Windows store in Windows 10

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

    To assist you better please provide few details.

    1. Which games are you trying to access?

    2. Are you using the same Microsoft account to login to Windows store which you were using to login to purchase the game?

    This issue might occur if the game version is not supported in Windows 10.

    Let's try the below methods and check if it helps to resolve the issue.

    Method 1: I suggest you check in Window store whether the games has been installed or not.

    If it is showing Installed. Follow the steps to open the game and check if it helps.

    a. Press Windows + S.

    b. Type the game name and hit enter to open.

    In Windows store check if the game is listed under doesn't support this device category in My library in Windows store. If it is listed under doesn't support this device category, it means it will most probably
    wont work in Windows 10. You can play the game in previous version of Windows.




    Method 2: Try installing the game in compatibility mode and check:

    Follow these steps to install the game in compatibility mode.

    1. Download the game from the manufacturer’s website.

    2. Right-click on the game setup file and click on ‘properties’.

    3. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

    Reference:
    http://windows.microsoft.com/en-US/windows-8/why-find-install-app-windows-store


    Hope this helps. Feel free to get back to us for further queries. We will be happy to assist you.
     
    Suvarna Govinda, May 13, 2019
    #3
  4. Pavan_N Win User

    Windows store can't install bought game

    unable to re install game error code 0x80070426

    Hi,

    Thank you for posting in Microsoft Community.

    Please answer these questions to assist you better.

    • How exactly are you downloading game eg Store or browser?
    • Which game are you trying to download?
    • Are you able to install other games and apps?

    I suggest you to install the game software in Compatibility mode by following the steps below and check if the issue is resolved.

    Before installing the game in compatibility mode, I suggest you to delete all the game related files present in the system and proceed with the steps below.

    Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

    • Locate and right-click on the game setup file on your PC and click on
      Properties.
    • Click on the compatibility tab, check the box
      Run this program in compatibility mode for
      , select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer for the effective changes to take place.

    Step 2: Also refer the link below.

    Why can't I find or install an app from the Windows Store?

    http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store

    Applies to Windows 10

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks
     
    Pavan_N, May 13, 2019
    #4
Thema:

Windows store can't install bought game

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