Windows 10: Windows Store crashes when pressing install on a certain game

Discus and support Windows Store crashes when pressing install on a certain game in Microsoft Windows 10 Store to solve the problem; the game in question: https://www.microsoft.com/en-us/p/danger-goat/9njjmtrll0zr?activetab=pivot:overviewtab I have tried running wsreset and this... Discussion in 'Microsoft Windows 10 Store' started by mlkybrs r on me, Oct 10, 2019.

  1. Windows Store crashes when pressing install on a certain game


    the game in question:


    https://www.microsoft.com/en-us/p/danger-goat/9njjmtrll0zr?activetab=pivot:overviewtab

    I have tried running wsreset and this is a clean install of x64 pro 1903 (18362.418)


    Here is the crashlog from event viewer:


    Faulting application name: WinStore.App.exe, version: 11910.1001.4.0, time stamp: 0x5d9bcb46

    Faulting module name: MFMediaEngine.dll, version: 10.0.18362.329, time stamp: 0x8bbe0a69

    Exception code: 0xc0000005

    Fault offset: 0x00000000000ea1a5

    Faulting process ID: 0x2ee4

    Faulting application start time: 0x01d57f46cd698d72

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_11910.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe

    Faulting module path: C:\Windows\System32\MFMediaEngine.dll

    Report ID: 96e76755-9e3e-432f-92f3-84eaa382c3b5

    Faulting package full name: Microsoft.WindowsStore_11910.1001.4.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: App


    Any ideas?

    :)
     
    mlkybrs r on me, Oct 10, 2019
    #1
  2. ctsao68 Win User

    Windows 10: Problems installing certain games through Windows Store and getting error code "0xc000027b".

    Original Title: Problems installing certain games through Windows Store?

    I am having a weird problem involving the Windows Store on the Windows 10 Anniversary Update. If I try to install certain games like Forza Motorsport 6 Apex or Killer Instinct, the appstore crashes. I can install other apps just fine, but for some reason,
    trying to install those specific games crashes the Windows Store. The event viewer lists exception code 0xc000027b.
     
    ctsao68, Oct 10, 2019
    #2
  3. Windows Store Game Crashes/Won't launch

    Hi,

    There are many possible reasons why your games are crashing on your PC. Corrupted game components or system files may cause the issue. To resolve your concern, we suggest that you run the Windows Update troubleshooter on this
    link. After running the troubleshooter, you may follow the instructions provided or manually check for updates and install all the critical or important updates on this

    link
    .

    You can also reset the game from the Settings menu to help restore corrupted game installation files.

    • Press the Windows key on your keyboard, and then click the Settings icon.
    • Select System, and then select Apps & features.
    • Find the game, and then click on Advanced options.
    • Click Reset.
    • Restart your computer for the changes to take effect.

    Make sure that your games and apps are updated on Windows Store by following the steps on this

    link
    .

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Oct 10, 2019
    #3
  4. peach1971 Win User

    Windows Store crashes when pressing install on a certain game

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Oct 10, 2019
    #4
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Windows Store crashes when pressing install on a certain game

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