Windows 10: Windows Store is missing and I can't reinstall it

Discus and support Windows Store is missing and I can't reinstall it in Windows 10 Software and Apps to solve the problem; Hello, All, I have a Dell 5748 laptop, which I purchased in late 2014 with Windows 8.1. About 8 months ago, I upgraded it to Windows 10 using the... Discussion in 'Windows 10 Software and Apps' started by clevinski, Apr 9, 2016.

  1. clevinski Win User

    Windows Store is missing and I can't reinstall it


    Hello, All,

    I have a Dell 5748 laptop, which I purchased in late 2014 with Windows 8.1. About 8 months ago, I upgraded it to Windows 10 using the free upgrade offered by Microsoft. Everything updated fine, the new apps all worked fine and life was good. The current Windows version is build 10586.164.

    Subsequently, the Calculator app stopped working. It would open, but an attempt to press any key would cause it to close, or it would close on its own. After spending many hours trying to resolve this, I went to the Store and downloaded another calculator, which worked fine until recently.

    Most recently, the new downloaded calculator started acting the same way. Going into the store, I found that I had 22 updates to a variety of apps that would not download. When I manually released them, they would start to install, displaying:

    - Acquiring License
    - Downloading
    - Installing

    As the status bar neared the right, it would seem to stop near the 85% area. After a long delay, I would get an error that either said "Try that again" or "Give us a few minutes". There were three different error codes from the 22 app updates. "Try that again" errors resulted in either 0x80073CF0 or 0x80070490. "Give us a few minute errors" resulted in 0x80246007 errors.

    If I entered the Store, it would not download other apps, running for a while and then giving one of the above error messages. The Store started closing on its own without reason. I tried numerous suggestions from my internet research, including resetting the Store, and one of those involved uninstalling and reinstalling the Store application via PowerShell. It uninstalled fine, but would not reinstall, so now I have no Store.

    Please note that Windows 10 updates automatically and without difficulty. Running SFC results in no issues found. An attempt to replace the image as Adminstrator found two problems which were corrected, but this still didn't help.

    My attempt to reinstall the preinstalled apps results in the following error. (I captured it as an image so I am retyping it here, just in case I make an error...):

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
    error 0x80070490: Cannot process the Microsoft.WindowsCalculator_10.1601.49020.0_X64__8wekyb3d8bbwe package because the following error was encountered while retrieving the 1 property for the value 'ms-resource:AppStoreName': Element not found.

    I have tried restoring to a previous restore point, but this did not help.

    I could reset Windows, but since the Office applications came preinstalled with Windows 8.1, I am not sure what kind of issues I will have with reinstalling them, so have avoided this so far. Plus, the problem seems so esoteric that I am not sure this would fix it. I have reviewed many of the posts on the Store subject here, and have tried most of them.

    So I am at a loss as to my next step, and thought I would ask for expert help. Any assistance would be greatly appreciated.

    Thanks,
    Charlie

    :)
     
    clevinski, Apr 9, 2016
    #1

  2. Can't open the Windows Store

    And this is not the only problem, I can't open photos with the program they gave, it says there was a problem because something is missing ("THIS APP CAN'T OPEN check the Windows Store for more info"). So I tried to open the store T__T but it won't let me
    do that either. Anyone knows what's going on?

    It says afterwards "try reinstalling the application to fix the problem." So I need to reinstall Windows 10? .___________."
     
    florizetaanell, Apr 9, 2016
    #2
  3. Drew1903 Win User
    Windows store app is gone and cannot reinstall it.

    'kot',

    From 1st hand experience I can give you a 'FIX' for your issue. You will have to use Win10 media & run it as a Repair. Just be sure to tell it to keep everything. All your data & everything else stays intact but, it will bring the APPs (including Store)
    back to normal. There is no need to do a "fresh install".

    What I am suggesting will/does fix your issue.

    Cheers,

    Drew


    Windows Store is missing and I can't reinstall it [​IMG]
     
    Drew1903, Apr 9, 2016
    #3
  4. OldMike65 Win User

    Windows Store is missing and I can't reinstall it

    OldMike65, Apr 9, 2016
    #4
  5. OldMike65 Win User
    Once you fix your Windows Store, then I would suggest you make a complete image backup, store this on a external drive, or a 2nd internal drive. Most of us use Macrium Reflect Free version. Here is the link for this program.
    Macrium Software | Macrium Reflect Free
    You should always make image backups regularly when your Windows 10 is running well, with no problems.
     
    OldMike65, Apr 9, 2016
    #5
  6. clevinski Win User
    Hi, Mike,

    Thank you for the reply. I will try a repair install, as you suggest.

    Thank you also for the suggestion on the complete image backup. I will definitely do that once I get the system working correctly. I have a few questions about what the image contains, but that is secondary to fixing the problem and I can always ask those later...

    Thanks,
    Charlie
     
    clevinski, Apr 9, 2016
    #6
  7. OldMike65 Win User
    No problem Charlie, that image backup will contain everything on your C-Drive. This is insurance for you incase something gets messed up in the future. Like the problem you have now, if you had made a image backup, you could have restored your last good backup and your store would be back to working, without having to do any Windows Repair. *Smile
     
    OldMike65, Apr 9, 2016
    #7
  8. clevinski Win User

    Windows Store is missing and I can't reinstall it

    Hi, Mike,

    Re the image, Perfect! That's what I was hoping.

    Thanks,
    Charlie
     
    clevinski, Apr 9, 2016
    #8
  9. clevinski Win User
    Mike,

    Many thanks for all your help... the Repair Update worked and solved all the issues with the Windows Store! Now to make an image backup...

    Thanks again,
    Charlie
     
    clevinski, Apr 10, 2016
    #9
  10. OldMike65 Win User
    That's Great News Charlie!!! *Thumbs
     
    OldMike65, Apr 10, 2016
    #10
  11. clevinski Win User
    Hi, Mike and any others...

    As I stated above, I successfully resolved my issues by doing a Windows 10 Repair Update, as described in the documents here on the Ten Forums. BUT I stupidly ran the update from my Download folder, which is where the Windows 10 ISO file downloaded to. I guess I was assuming that this file would not actually be used to RUN Windows. When I tried to delete it, I found it was in use. So... except for repeating the Windows 10 update from a different folder, is there a way to move this file? If not, I'll leave it in downloads with a note to myself that it has to stay there.

    Thanks,
    Charlie
     
    clevinski, Apr 10, 2016
    #11
  12. OldMike65 Win User
    You should have had to MOUNT that iso in your downloads folder in order to run the setup file. So, you now need to Unmount that drive where windows is .....should be an extra drive letter listed, find that extra drive letter then right click to unmount that drive. That should close the windows folder.

    Also might be a good idea once its closed to keep a copy of that windows iso, incase you need it again. OR MS releases a newer version of the iso.
     
    OldMike65, Apr 10, 2016
    #12
  13. clevinski Win User

    Windows Store is missing and I can't reinstall it

    Hi, Mike,

    I did have to mount the ISO file, but I have already dismounted it. Here is the drop-down.


    Windows Store is missing and I can't reinstall it [​IMG]


    When I attempt to move it in this state, I get the following message:


    Windows Store is missing and I can't reinstall it [​IMG]


    I interpret this to mean that the file is in use somewhere. Any thoughts?

    I am having an issue with Macrium Reflect, too. (The Rescue Media created fine, but my first attempt at creating a full image resulted in the error "Backup aborted! - Volume Snapshot Failed for Volume - F:" Volume F seems to be the NTFS volume.)


    Windows Store is missing and I can't reinstall it [​IMG]


    Thanks again for all your help...

    Charlie
     
    clevinski, Apr 10, 2016
    #13
  14. OldMike65 Win User
    try logging into safe mode and then delete the iso...see if that works.....also why you are having problems with Macrium....file is open.
    If booting into safe mode don't work....we will have to try booting from a usb drive with another program. but 1st try safe mode.
     
    OldMike65, Apr 10, 2016
    #14
  15. clevinski Win User
    Hi, Mike,

    I read in a post somewhere that simply rebooting could eliminate the problem with Macrium, so I did so, and it worked. The backup completed successfully. But maybe that was because I made sure all other applications were closed before attempting the backup.

    I will try safe mode to move the ISO, as you say it might be useful to have in the future.

    Thanks again for all your help. Sorry I seem to have become your personal albatross! *chuckle

    Thanks,
    Charlie
     
    clevinski, Apr 10, 2016
    #15
Thema:

Windows Store is missing and I can't reinstall it

Loading...
  1. Windows Store is missing and I can't reinstall it - Similar Threads - Store missing can't

  2. Microsoft Store missing game after windows reinstall

    in Windows 10 Ask Insider
    Microsoft Store missing game after windows reinstall: Today I reinstalled windows and when I went to the ms store to install forza horizon 4 it's making me buy it again. I tried logging in both my accounts to make sure, tried using the code again and resetting the store. What should I do? submitted by /u/Yoshimai123 [link]...
  3. Windows store not reinstalling

    in Microsoft Windows 10 Store
    Windows store not reinstalling: So from the past 2 weeks i was not able to install any of my gamepass games through the xbox app so i decided to go through some of the Microsoft community forums and this guide -...
  4. Microsoft store not working and can't reinstall

    in Microsoft Windows 10 Store
    Microsoft store not working and can't reinstall: the Microsoft store wouldn't open and nor will any of the default apps eg alarms, calculator and photo viewer this is also causing my temp file to fill with error reports about appxpackages constantly. I've tried to reinstall the store using the powershell and it fails giving...
  5. Can't Reinstall/Restore Microsoft Store

    in Microsoft Windows 10 Store
    Can't Reinstall/Restore Microsoft Store: Hello. I can't seem to reinstall windows store. I've tried the commands on powershell (a couple) and 2 o 3 more solutions that I found online but none of them worked. Should note that I once used a debloater but I have restored windows since then, I don't know if that could...
  6. Can't reinstall WIndows Store

    in Microsoft Windows 10 Store
    Can't reinstall WIndows Store: Hello I have a problem with windows store and some apps like xbox helper. I tried to change name of .exe file of game at windowsapps folder and I have followed some tutorials how to get acces, however i still couldn't and this is where I messed up I think. After that I...
  7. Can't reinstall WIndows Store

    in Microsoft Windows 10 Store
    Can't reinstall WIndows Store: Hello I have a problem with windows store and some apps like xbox helper. I tried to change name of .exe file of game at windowsapps folder and I have followed some tutorials how to get acces, however i still couldn't and this is where I messed up I think. After that I...
  8. I can't reinstall Windows.

    in Windows 10 Installation and Upgrade
    I can't reinstall Windows.: I'm trying to upgrade from an x86 architecture to an x64 architecture, but it won't stop bluescreening. Help? https://answers.microsoft.com/en-us/windows/forum/all/i-cant-reinstall-windows/dceac0ae-6786-4c74-a2b8-a28e4331d3cc
  9. Can't Reinstall Microsoft Store

    in Microsoft Windows 10 Store
    Can't Reinstall Microsoft Store: So basically, despite trying everything short of reinstalling Windows, I no longer have Microsoft Store on my Windows 10 computer. It's not that I just can't open it, it's completely gone from my computer, and no PowerShell command I've found has been able to restore it. MY...
  10. Can't update windows and the windows store is missing

    in Windows 10 Installation and Upgrade
    Can't update windows and the windows store is missing: I tried every solution on the internet but still not fixing anything, plz help! [ATTACH][ATTACH] https://answers.microsoft.com/en-us/windows/forum/all/cant-update-windows-and-the-windows-store-is/e166068d-ab40-435b-89a4-7f4151e2d68e
Tags:

Users found this page by searching for:

  1. windows store disappeared and cant redownload