Windows 10: Windows Store (Not functioning)

Discus and support Windows Store (Not functioning) in Microsoft Windows 10 Store to solve the problem; Dear 'fellows' On beforehand, I use windows 10 Pro (1809), insider preview 18305.1003 Since a couple of weeks Store just opens the splshscreen and... Discussion in 'Microsoft Windows 10 Store' started by Herrie, Dec 24, 2018.

  1. Herrie Win User

    Windows Store (Not functioning)


    Dear 'fellows'


    On beforehand, I use windows 10 Pro (1809), insider preview 18305.1003


    Since a couple of weeks Store just opens the splshscreen and closes it immediately. It gives the impression of nopt connection/not permited. No error messages shown.

    I have been trying all kinds of solutions given on the internet, not a single one worked.

    I did some investigation on my machine and discovered the folowing:

    BTW there is only one (me) user left with Admin rights.


    - In the registry I found different 'names' of store elements. presuming the general name is [8wekyb3d8bbwe] and the _ (underscore) is a sort of 'prefix'

    Using Registry Finder and search for "8wekyb3d8bbwe" gave a result of 25.793 matches.

    Investigation the results, I discovered that the mentioned 'prefix' has a number of variants.

    1: _8wekyb3d8bbwe (single underscore)

    2: __8wekyb3d8bbwe (double underscore)



    So I tried to see if there were any matching files or folders in [C:\program files\WindowsApps] using 'Everything'

    Indeed the same prefixes occured.


    Next thing I did was a more specific search in the registry, by using each of the varieties of prefixes

    Results as follows

    1: search phrase [_8wekyb3d8bbwe] >>17.814 results in Registry; 102 objects in files and folders (exclusively in Apps folder)

    2: search phrase [__8wekyb3d8bbwe] >> 13.450 in Registry >> 60 objects in files and folders


    a few occaisions with a prefix like _~_


    Some folders seem to have an unknows principal..


    What I would like to know is:

    Can I completely remove ALL apps, i.e. registry values AND files/folders


    Anmd lateron completely re-install them


    In the hope that they are working. Store is working.


    I have 'the time of the world' to do ,so AND a copy (DISM)of my windows drive


    Please help!!!

    :)
     
    Herrie, Dec 24, 2018
    #1

  2. Windows store not functioning

    Hi Leroy,

    To understand the issue better, I would like to ask some questions:

    • Are you connected to a Domain network?
    • Did you make any changes prior to this issue?
    • Are you using a Microsoft Account or a Local Account?
    • Are you able to access computer settings without any error?

    I suggest you to run the Windows Store Apps troubleshooter by following the steps provided below:

    • Type “Troubleshooting” in the search box and press Enter.
    • Click on ‘View All’ on the top left pane.
    • Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

    Keep us posted on the status for further assistance.



    Thank you.
     
    Eeshwar Kumar, Dec 24, 2018
    #2
  3. Windows app Store not functioning after upgrade to windows 10

    Hi Curtis,

    Thank you for posting your query in Microsoft Community.

    I suggest you to follow the below methods and check if it helps:

    Step 1:

    I suggest you to clear Windows Store cache and check if it helps.

    Follow the steps below:

    • Press Windows logo key + R.
    • Type wsreset.exe on Run window and press enter.
    • Check if issue persists.

    You may try the following steps and check:

    Step 2:

    Try to run the sfc scan and check if the Windows store downloads faster:

    Run a System File Checker (SFC) scan to check for any file corruption.
    SFC scan will scan for corrupt system files on the computer and repair them.

    • Press Windows key + X, click
      Command Prompt (Admin)
      .
    • In the Command Prompt, type the following command, and then press ENTER:

      sfc /scannow

    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we’ll be glad to assist you.
     
    Divya Murugan, Dec 24, 2018
    #3
  4. Windows Store (Not functioning)

    windows store

    Hi Botlhe,

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

    Try the methods below and check if it helps.

    Method 1:

    I suggest you run the Windows Store app troubleshooter and check. Follow the steps:


    • Press Windows Key + X.

    • Click on Control Panel.

    • Select Troubleshooting.

    • On the left pane, click on View All.

    • Click on Windows Store apps to run the troubleshooter.
    Method 2:

    If the issue persist, I suggest you to reset Windows Store cache and check. Follow the steps:

    • Press Windows Key+ R.
    • Type wsreset.exe and hit
      Enter
      .

    Please reply us on the status of the issue to assist you further.
     
    ThofikhAhamad, Dec 24, 2018
    #4
Thema:

Windows Store (Not functioning)

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