Windows 10: Windows Store not working

Thanks for the suggestion. Tried it ... still nothing. Store won't open.

Disappointed since it was working great before -- and Windows 10 is awesome ... except for this. Afraid to do a reinstall - as I fear getting a bug that's even worse. . . .

 

I understand, and FYI doing a WIN 10 reinstall can make it much more difficult to return to WIN 7 or 8.1

Have you run sfc /scannow ? The space between "SFC" and "/" is very important. It is a very basic and safe test.
Here is a link that explains SFC (system file checker). It works fine in WIN 10.
https://support.microsoft.com/en-us/kb/929833

 

I got a problem too. Hopefully someone can help me out

I can open the Windows Store, but the "Free" button to download the apps are all greyed over.

My Time zone is set correctly to UTC -5 (Eastern Time US)

 

I did the time "re-sync" with Windows

It seemed to have worked.

 

Yeah, I not only corrected the time zone, I also reset thetime thru the Internet.

 

After four hours of waiting, finally got through to Windows customer support. They acknowledged this is an issue.

They said the powershell command, clearing cache and checking time zone are all things they are recommending people to do to fix the problem. Sometimes it works - sometimes it doesn't.

The last suggestion they gave to me was to create a new account on the PC and see if the store works in that account. If it does - then migrate to that account.

I set up a new account using an unrelated Microsoft account. The account was created - but the Store wouldn't open at all. I removed the account.

Now ... I have a dormant user folder -- and Windows won't let me delete it - saying it's in use - even though, the account was deleted in settings.

Uggh.

 

Try doing a SHUTDOWN (not a RESTART) and see if you can delete the folder.
A shutdown means the folder can't be "IN USE".

 

Can you post a screen shot of your "free button greyed out".

Here's how you can grab a screen shot that shows the issue and attach it to a new post.
Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

 

Hi. Did a full power-down/shutdown - restarted - and still cannot delete the user folder left over from the deleted account.

Bummer.

Looks like I need to consider a Reset your PC. But I'm a bit worried about doing this, too, as some have reported their problems have gotten worse after doing so....

Stumped.

 

If you have a separate install media, such as a USB, you could do a clean install. Just backup all your libraries, get any drivers you need that 10 doesn't have, if you have any 3rd party installers, back them up too. Very important: software that requires a key(such as Pro versions) should have the codes saved to a file with notepad or word for easy access. Then do your clean install. Just remember during and after installation: Do not enter the Windows activation key, just skip>skip>do this later... Windows will automatically activate, when you go online, and it connects with the servers. Just go to settings>Update and Security>Activation.

 

If you have a 3rd party Anti-Virus program, do a complete uninstall before starting a clean install of Windows 10. Use an uninstall tool if one is available.
I have been using Windows Defender and it works well with Windows 10. (thanks for posting Cliff)

 

No problem David*Smile. Reinstalls are drastic, but after the being in the insider program from October till Build 10240, I have installs down to a science now*chuckle.

 

What would be the best option:

1) Use the Settings>Update & Security > Recovery > Reset the PC option
2) Use the media creator to create an ISO and then bootable DVD and perform a "repair"
3) Use the media creator to create an ISO and then a bootable DVD and reinstall
4) Use the media creator to "upgrade" this PC - basically upgrading the Windows 10 to Windows 10

 

Hello stocktiki,

Do you have your files, photos and documents backed up? Because I have everything backed up on my EXTERNAL HARD DRIVE, I chose to do a clean install using this tutorial.

Windows 10 - Clean Install

This might not be the best option for you. Wait and let Cliff S. reply. He has a lot more experience than me.
It looks like he is offline, be patient.