Windows 10: Windows Store + wsreset.exe issues

Discus and support Windows Store + wsreset.exe issues in Microsoft Windows 10 Store to solve the problem; Hey all, I just ran into a problem yesterday where no app downloaded via Microsoft Store and the app itself would open. I did a soft reset,... Discussion in 'Microsoft Windows 10 Store' started by greenmovie13GD, Jan 25, 2021.

  1. Windows Store + wsreset.exe issues


    Hey all, I just ran into a problem yesterday where no app downloaded via Microsoft Store and the app itself would open. I did a soft reset, uninstalling all applications in an attempt to fix it. Unfortunately this didn't work, and I was left confused. Before and after the reset, I've done the following to double-check:


    • Checked my date and timethey were in the correct position for Windows Store to work
    • Ran wsreset.exeprogram failed to execute
    • Ran command in both powershell and command prompt to reinstall the store and restarted PC along with itDid not work, the store opens and then immediately closes
    • Used troubleshooting to search for problems with the windows storeIt found none
    • Both reset and terminated the app with settingsStill won't open


    All of these methods did not work, and I've searched the internet for help and I haven't found any to fix the issue I'm encountering. Any help would be extremely appreciated, as my father is also an IT administrator and even he was not able to find the solution for this issue.

    :)
     
    greenmovie13GD, Jan 25, 2021
    #1
  2. riceBox Win User

    WSReset purge cache issue

    Yep, it did yield the same issue, with WSReset unable to purge the Store cache.

    Windows Store + wsreset.exe issues [​IMG]

    Windows Store + wsreset.exe issues [​IMG]

    Windows Store + wsreset.exe issues [​IMG]


    Also, I already tried re-registering Store via powershell. Still no cigar.
     
    riceBox, Jan 25, 2021
    #2
  3. windows store crases

    Hi Arvind,

    To troubleshoot Windows Store apps, we suggest that it's best to reset the Windows Store components. This will help us to clear the Windows Store cache. To reset the Windows Store components, please follow the steps below:

    • Press Windows + R to open
      Run
      .
    • Type wsreset.exe.
    • Click OK.
    • It may take a while to complete the process.
    • Once it's done, reboot the PC for the changes to take effect.

    Let us know the result.
     
    Rafael Com, Jan 25, 2021
    #3
  4. Jaune Bel Win User

    Windows Store + wsreset.exe issues

    Unable to login to Store App in my Windows 10 PC

    Hi Souvik,

    We would like to know more about this issue that you're encountering with Windows Store app. Kindly answer the following:

    • Have you made any changes on your computer prior to this issue?
    • What are the troubleshooting steps that you've tried so far?

    There are lots of reasons why you're encountering this issue with Windows Store app. We suggest that you reset it through these steps:

    • Press the Windows key + R and the Run
      dialog box will appear.
    • Type Wsreset.exe and press Enter.
    Let us know if the above resolution works and we'll assist you further if needed.
     
    Jaune Bel, Jan 25, 2021
    #4
Thema:

Windows Store + wsreset.exe issues

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