Windows 10: Windows store

I had Sea of Thieves installed from Microsoft store and had installed it onto a separate drive to my windows 10 install. My windows 10 got a virus so I formatted my windows 10 drive and reinstalled windows. Steam and Epic Games where fine and the games just worked but with the Microsoft store didn't pick up the files and I tried to delete the sea of thieves files so I could reinstall sea of thieves but when i tried it would delete all the files inside the folder but it wouldn't delete the folder. I went back to the Microsoft store and tried to install sea of thieves to the drive but when i press install it doesn't do anything.


Please help.

:)

 

windows store

Hi Botlhe,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

Try the methods below and check if it helps.

Method 1:

I suggest you run the Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Windows Store apps to run the troubleshooter.
  

Method 2:

If the issue persist, I suggest you to reset Windows Store cache and check. Follow the steps:

• Press Windows Key+ R.
• Type wsreset.exe and hit
  Enter.

Please reply us on the status of the issue to assist you further.

 

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Windows Store sign in issue

Hi,

Sorry for the delay in response.

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search box
  and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.