Windows 10: Windows stuck in Recovery environment "BAD_SYSTEM_CONFIG-INFO"

Discus and support Windows stuck in Recovery environment "BAD_SYSTEM_CONFIG-INFO" in Windows 10 BSOD Crashes and Debugging to solve the problem; After turning on my computer yesterday for the first time that day my computer had issues starting up and went straight into the windows recovery... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MohamedMu, Oct 20, 2019.

  1. MohamedMu Win User

    Windows stuck in Recovery environment "BAD_SYSTEM_CONFIG-INFO"


    After turning on my computer yesterday for the first time that day my computer had issues starting up and went straight into the windows recovery environment. I do not seem to be able to get out of this mode and am unsure of what to do. The code I am given is BAD_SYSTEM_CONFIG-INFO

    :)
     
    MohamedMu, Oct 20, 2019
    #1

  2. Missing Recovery Environment

    Hi Alan,

    Here is a link containing several useful suggestions to help you recover Windows 10. Since the error message that you got tells you to insert your Windows installation or recovery media. We suggest the perform the steps listed under
    Use a recovery drive to restore or reset your PC or you can also follow the steps under
    Use installation media to restore or reset your PC. Please see the link below for more details:

    Recovery options in Windows 10.

    Regards.
     
    Rolando Vil, Oct 20, 2019
    #2
  3. topgundcp Win User
    Unable to access Windows Recovery Environment normally

    Some entries in the bcd for the recovery environment is either corrupted or missing. To fix the problem, you;d need to rebuild the entries for the recovery environment.
    Here's the steps:
    1. Turn on folder options to show hidden files/folders. Open admin command then type: reagentc /disable
      - This will move 2 files from the recovery partition reagent.xml and winre.wim to C:\windows\system32\recovery
    2. If you have the Windows 10 ISO, double click on it to mount to a virtual cd/dvd else If you have the Windows 10 USB then navigate to Sources folder and look for install.esd or install.wim.
    3. Use 7-ZIP to open install.esd or install.wim, select and index. eg. 6 then navigate to Windows\system32\recovery. You'd see 2 files: Winre.wim and reagent.xml.
    4. Remove everything from C:\windows\system32\recovery (ie. your current winre.win and reagent.xml)
    5. Copy the new winre.wim and reagent.xml from the install.esd/install.wim to C:\windows\system32\Recovery
    6. From admin command, type: ReAgentc /enable
    Reboot to recovery. This will also fix the problem with shutdown /r /o
     
    topgundcp, Oct 20, 2019
    #3
  4. Windows stuck in Recovery environment "BAD_SYSTEM_CONFIG-INFO"

    stuck in recovery

    Hi Alexander,

    Thank you for posting your query in Microsoft Community.

    I understand that your computer is stuck in Automatic repair loop. In this case, I would suggest you to try the following methods:

    Disconnect all external devices connected to the computer except essential devices like keyboard and mouse and then boot the computer and check. Sometimes, issues with external devices could cause issues with Windows startup. If the issue still persists,
    try the following methods.

    Method 1: Run SFC/SCANNOW command in Windows 10:


    • Left click on Start button.

    • Right click on Command Prompt (Admin) option which will let you run
      'Run as administrator’.

    • Command Prompt Window pops up.

    • Type: SFC /SCANNOW and hit Enter.

    You can also follow the link below for reference:

    http://support.microsoft.com/kb/929833

    Try the following steps to run DISM scan to check and restore system file corruption:


    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

    • In command prompt, type the following commands and press Enter after each command:

      DISM.exe /Online /Cleanup-image /Scanhealth

      DISM.exe /Online /Cleanup-image /Restorehealth
    Check to see if the issue is resolved. If not, restart the PC.

    Method 2: If the above steps didn’t fix the issue, then I would suggest you to perform a system restore to an earlier date prior to this issue. Refer to these steps to perform a system restore from within the Windows recovery
    environment:

    • When you enter the blue screen with advanced options (Windows recovery environment), click on ‘Troubleshoot’.
    • Now, click on ‘Advanced options’ and then click on ‘System Restore’.
    • Follow the prompts and choose a restore point created before this issue started.

    Please let us know how it goes. We will be happy to assist you further.

    Thank you.
     
    SujataMoktan, Oct 20, 2019
    #4
Thema:

Windows stuck in Recovery environment "BAD_SYSTEM_CONFIG-INFO"

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