Windows 10: Windows support not accepting my account email

Discus and support Windows support not accepting my account email in Windows 10 Drivers and Hardware to solve the problem; I'm trying to figure out why my dock aux isn't recognized by my laptop so tried running the troubleshooter. When trying to log in to my windows account... Discussion in 'Windows 10 Drivers and Hardware' started by Zach Lowen, Apr 14, 2021.

  1. Windows support not accepting my account email


    I'm trying to figure out why my dock aux isn't recognized by my laptop so tried running the troubleshooter. When trying to log in to my windows account from the troubleshooting screen it errors with "[COLOR=rgba232, 17, 35, 1]That Microsoft account doesn't exist. Enter a different account[/COLOR]". This is simply not true because I am currently logged in on the same email to post this question. The only other option is to sign in with a security key via USB which I do not have. I can't even use the built in troubleshooter to try to fix it because its the troubleshooter that isn't recognizing my account. How do I fix this?

    Also how do I get my laptop to recognize the dock aux? It doesn't even show the aux in the device options, but the keyboard, mouse, monitors, etc that it runs all work fine. They are both thinkpad branded

    :)
     
    Zach Lowen, Apr 14, 2021
    #1
  2. newtekie1 Win User

    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Apr 14, 2021
    #2
  3. email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Apr 14, 2021
    #3
  4. Windows support not accepting my account email

    email account hacked. please help

    Don't think you can if they were deleted from your email account and are not in your trash folder. Try contacting Yahoo, explain what happened, and see what they can do or suggest you do.
     
    BarbaricSoul, Apr 14, 2021
    #4
Thema:

Windows support not accepting my account email

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