Windows 10: Windows terminal server 2016, multi Monitor, maximized window blank/empty space on top of...

Discus and support Windows terminal server 2016, multi Monitor, maximized window blank/empty space on top of... in Windows 10 Installation and Upgrade to solve the problem; Hello! Hope some one can assist i have different Users with a strange behaviour - if they maximize a window tested with IE11, Acrobat, Windows... Discussion in 'Windows 10 Installation and Upgrade' started by KobusvanWyk, Oct 1, 2018.

  1. Windows terminal server 2016, multi Monitor, maximized window blank/empty space on top of...


    Hello!

    Hope some one can assist

    i have different Users with a strange behaviour - if they maximize a window tested with IE11, Acrobat, Windows Explorer, google chrome they get an empty or black / white space on top of that window.

    Right clicking on the empty or black / white space on top of that window you get the context menu of the desktop

    It's just when the window is maximized, you can stretch it to "full screen" by hand and its fine too. maximize > problem appears.

    Users have dual screens

    dell wyse thin clients, wyse T10 (3010) and dell wyse 3030/3040 thin clients

    Server 2016 (1607)

    if the user signs out, and signs back in it works

    if i disconnect the user from the session and they log back in it works

    if i connect to the session with one screen it works



    The red part is basically un-clickable


    Windows terminal server 2016, multi Monitor, maximized window blank/empty space on top of... e99ceea8-f2a5-400b-bcf4-ee07634292da?upload=true.jpg

    :)
     
    KobusvanWyk, Oct 1, 2018
    #1
  2. Jay Jap Win User

    Windows 10, multi Monitor, maximized window blank/empty space on top of screen

    Hello BibekChaulagain,

    I would like to more information regarding the concern so that we can identify the root cause of the problem:

    • How many monitors do you have connected to your computer?
    • Are each of the monitor has a dedicated GPU?
    • Is this only happening to a specific app (In this case, Google Chrome)?
    • What is the current version and build number of your Windows 10?
    Just type winver then press Enter to check the version and build number of your Windows 10 PC.

    In the meantime, I suggest that we turn off the hardware acceleration on the said browser to isolate the issue. Here's how:

    1. Open Google Chrome.
    2. Click the icon with the three dots at the top-right of the window. It says
      Customize and control Google Chrome
      when you hover over it.
    3. Click the Settings option near the bottom of the menu.
    4. Scroll to the bottom of this page and click the Advanced.
    5. Scroll to the bottom of the page again, then click the lever to the left of
      U
      se hardware acceleration when available to disable it.
    6. Close the browser and then restart it for the changes to take effect.

    We will wait for your response regarding this matter.
     
    Jay Jap, Oct 1, 2018
    #2
  3. qubit Win User
    Windows 10 KB3213986 Update Cripples Multi-monitor Gaming

    This should be enough to get the conspiracy theorists suggesting that Microsoft is intentionally crippling multi-monitor support in fullscreen mode since games sold on the Microsoft Store all work in the pseudo-fullscreen mode...

    Or it could just be an idiotic bug that will be fixed in time.
     
    qubit, Oct 1, 2018
    #3
  4. btarunr Win User

    Windows terminal server 2016, multi Monitor, maximized window blank/empty space on top of...

    Windows 10 KB3213986 Update Cripples Multi-monitor Gaming

    The recent Cumulative Update for Windows 10 (KB3213986) cripples multi-monitor gaming, looking at the way Microsoft worded its "known issues" text. After the update is applied, users with multi-monitor setups could experience screen stuttering or clipped screens when running 3D apps on machines with more than one monitor. The only workaround Microsoft suggests for now entails running your 3D apps in non-fullscreen modes, such as windowed-maximized (pseudo-fullscreen) or windowed modes. Microsoft also goes as far as to suggest that people with multi-monitors could try starting their 3D apps with just one monitor connected.

    "Users may experience delayed or clipped screens while running 3D rendering apps (such as games) on systems with more than one monitor," the change-log for the KB3213986 update reads. "To work around this issue please consider the following options: 1. Running the application in Windows mode (not full screen), or 2. Starting the application with only one monitor connected," it adds. The update effectively cripples multi-monitor gaming, using technologies such as AMD Eyefinity or NVIDIA 3D Vision Surround.


    Windows terminal server 2016, multi Monitor, maximized window blank/empty space on top of... 5781d75ceca3_thm.jpg


    Source: Microsoft
     
    btarunr, Oct 1, 2018
    #4
    1 person likes this.
  5. MtsChampe New Member
Thema:

Windows terminal server 2016, multi Monitor, maximized window blank/empty space on top of...

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