Windows 10: Windows update 04/07/2019 crash

Discus and support Windows update 04/07/2019 crash in Windows 10 BSOD Crashes and Debugging to solve the problem; Oké I have a serious question to Microsoft, I was working on my dad's computer and then an update was installing, while the installation was working it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Wazzyl, Jul 9, 2019.

  1. Wazzyl Win User

    Windows update 04/07/2019 crash


    Oké I have a serious question to Microsoft, I was working on my dad's computer and then an update was installing, while the installation was working it said your files will be deleted and after that, it rebooted my dad's computer. Windows Update had deleted all the software we had on the computer, and now the crazy part starts, I'm getting the following error code: video tdr failure, I just tried everything even with USB fixes and nothing happened. Now the crazy part after a while the power supply made a loud bang so I knew the power supply is broken. But now I put a new power supply and the computer turns on but no screen...


    How can I fix this problem? Since that last update all my files are corrupt, thanks.

    :)
     
    Wazzyl, Jul 9, 2019
    #1
  2. Ahhzz Win User

    Office 2019

    Only supported on Win10. Sorry, 8.1 users, only 4 years old, gotta go.

    Microsoft Office 2019 will only work on Windows 10

    https://blogs.technet.microsoft.com...-to-office-and-windows-servicing-and-support/

    Spoiler Office 2019
    Last year at Ignite, we announced Office 2019 – the next perpetual version of Office that includes apps (including Word, Excel, PowerPoint, and Outlook, and Skype for Business) and servers (including Exchange, SharePoint, and Skype for Business). Today we’re pleased to share the following updates:

    • Office 2019 will ship in H2 of 2018. Previews of the new apps and servers will start shipping in the second quarter of 2018.
    • Office 2019 apps will be supported on:
      • Any supported Windows 10 SAC release
      • Windows 10 Enterprise LTSC 2018
      • The next LTSC release of Windows Server
    • The Office 2019 client apps will be released with Click-to-Run installation technology only. We will not provide MSI as a deployment methodology for Office 2019 clients. We will continue to provide MSI for Office Server products.
     
    Ahhzz, Jul 9, 2019
    #2
  3. equoox Win User
    2019-04 Cumulative Update KB4495667 stuck in restart to finish


    My Pc runs Windows 10 Home 64 Bit v 1809

    I noticed that Windows Update has had indigestion with the latest Cumulative Update (2019-04 Cumulative Update for Windows 10 v 1809 for x 64 bases systems KB4495667) which is stuck Requiring a restart to finish installing.

    I have restarted several times with no luck.

    Have also run the Trouble Shooter which could not identify the problem.

    I then checked for updates in case it would offer it again, but all that was listed was 2019-02 Cumulative Update for NET Framework 3.5 and 4.7.2 KB4486553 which has Successfully installed.

    KB4495667 still refusing to do so.


    Windows update 04/07/2019 crash [​IMG]


    I have downloaded it from from the Windows Update Catalogue ... file windows10.0-kb4495667-x64_a0713c961b994da102ee4a300d2f571ec567af20.msu

    What is the safest thing to do now, do I just double click to install it?

    I am no computer expert so will need easy to follow steps.
     
    equoox, Jul 9, 2019
    #3
  4. Nuri_YH Win User

    Windows update 04/07/2019 crash

    Error windows update KB4489878

    When you install the update from Windows update KB4489878 fails and installs it. (Windows server 2008 R2)

    Microsoft Update Catalog

    The error is:

    2019-04-02 10:20:05:242 860 1a10 DnldMgr Asking handler to generate non-range requests.

    2019-04-02 10:20:05:242 860 1a10 Handler Generating request for CBS update 1F0F864B-6410-41CB-BC6D-A06BEF6AFE7E in sandbox C:\Windows\SoftwareDistribution\Download\98fb16fa475dbcd684e862b511a27970_ctc

    2019-04-02 10:20:05:242 860 1a10 Handler Selecting self-contained because update does not have express payload.

    2019-04-02 10:20:05:242 860 1a10 Handler Selected payload type is ptSelfContained

    2019-04-02 10:20:05:242 860 1a10 Handler Detected download state is dsStart

    2019-04-02 10:20:05:242 860 1a10 Handler Adding Windows6.1-KB4489878-x64.cab (entire file) to request list.

    2019-04-02 10:20:05:242 860 1a10 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0

    2019-04-02 10:20:06:272 860 1a10 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\98fb16fa475dbcd684e862b511a27970_ctc\Windows6.1-KB4489878-x64.cab with dwProvFlags 0x00000080:

    2019-04-02 10:20:07:723 860 1a10 Misc Microsoft signed: Yes

    2019-04-02 10:20:07:723 860 1a10 DnldMgr Asking handler to generate non-range requests.

    2019-04-02 10:20:07:723 860 1a10 Handler Generating request for CBS update 1F0F864B-6410-41CB-BC6D-A06BEF6AFE7E in sandbox C:\Windows\SoftwareDistribution\Download\98fb16fa475dbcd684e862b511a27970_ctc

    2019-04-02 10:20:07:723 860 1a10 Handler Selecting self-contained because update does not have express payload.

    2019-04-02 10:20:07:723 860 1a10 Handler Selected payload type is ptSelfContained

    2019-04-02 10:20:07:723 860 1a10 Handler Detected download state is dsHavePackage

    2019-04-02 10:20:07:723 860 1a10 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0

    2019-04-02 10:20:07:723 860 265c AU Launched new AU client for directive 'Download Approval', session id = 0x2

    2019-04-02 10:20:07:738 5040 3014 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: +0100) ===========

    2019-04-02 10:20:07:738 5040 3014 Misc = Process: C:\Windows\system32\wuauclt.exe

    2019-04-02 10:20:07:738 5040 3014 AUClnt Launched Client UI process

    2019-04-02 10:20:07:754 5040 3014 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: +0100) ===========

    2019-04-02 10:20:07:754 5040 3014 Misc = Process: C:\Windows\system32\wuauclt.exe

    2019-04-02 10:20:07:754 5040 3014 Misc = Module: C:\Windows\system32\wucltux.dll

    2019-04-02 10:20:07:754 5040 3014 CltUI AU client got new directive = 'Download Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0

    2019-04-02 10:20:07:816 11848 27a0 COMAPI -------------

    2019-04-02 10:20:07:816 11848 27a0 COMAPI -- START -- COMAPI: Install [ClientId = wusa]

    2019-04-02 10:20:07:816 11848 27a0 COMAPI ---------

    2019-04-02 10:20:07:816 11848 27a0 COMAPI - Allow source prompts: Yes; Forced: No; Force quiet: No

    2019-04-02 10:20:07:816 11848 27a0 COMAPI - Updates in request: 1

    2019-04-02 10:20:07:**** 11848 27a0 COMAPI - Updates to install = 1

    2019-04-02 10:20:07:816 11848 27a0 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = wusa]

    2019-04-02 10:20:07:816 860 1da4 Agent * Title = Security Update for Windows (KB4489878)

    2019-04-02 10:20:07:816 860 1da4 Agent * UpdateId = {00B91A79-94CE-4E82-BA5F-5E8CE88C0F64}.501

    2019-04-02 10:20:07:816 860 1da4 Agent * Bundles 1 updates:

    2019-04-02 10:20:07:816 860 1da4 Agent * {1F0F864B-6410-41CB-BC6D-A06BEF6AFE7E}.501

    2019-04-02 10:20:08:362 860 1da4 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point

    2019-04-02 10:20:08:362 860 1da4 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e

    2019-04-02 10:20:08:362 860 1da4 Handler Attempting to create remote handler process as MADAP****18 Misc = Process: C:\Windows\system32\wuauclt.exe

    2019-04-02 10:20:08:393 10192 2618 Misc = Module: C:\Windows\system32\wuaueng.dll

    2019-04-02 10:20:08:393 10192 2618 Handler :::::::::::::

    2019-04-02 10:20:08:393 10192 261****18 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\98fb16fa475dbcd684e862b511a27970\Windows6.1-KB4489878-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\9****4} 501 0 wusa Success Content
    Install Installation Started: Windows successfully started the following update: Security Update for Windows (KB4489878)

    2019-04-02 10:20:33:619 860 2bbc AU Getting featured update notifications. fIncludeDismissed = true

    2019-04-02 10:20:33:619 860 2bbc AU No featured updates available.

    2019-04-02 10:23:17:309 10192 2790 Handler FATAL: CBS called Error with 0x80070002,

    2019-04-02 10:23:21:365 10192 2618 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80070002
     
    Nuri_YH, Jul 9, 2019
    #4
Thema:

Windows update 04/07/2019 crash

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