Windows 10: Windows Update 21H1 = Microphone Problems ?

Hello,I have an ASUS K571GT Laptop, and for some reason in the last week, the microphone has cut out and no longer works. When I use the camera app on the laptop to record video, or use zoom or Facebook video call, the video portion works but no sound is being recorded. Just silence.I've checked Windows for updates, and even checked RealTek for the latest drivers and everything is showing that it is up to date.Even reinstalling the audio drivers doesn't fix the problem.I assumed an update is what caused the problem and the only update that happened, occurred around May 26th of which an update

:)

 

Microphone Problem

Hello,

The issue that you're experiencing with the microphone may be caused by outdated driver. We would like to know more details about your concern so we can better assist you. Kindly answer the following:

• Have you made any recent changes prior to this issue?
• What specific troubleshooting steps have you done so far?

Meanwhile, we would also suggest that you update your driver. To do that, here are the

steps on how to update drivers in Windows 10.

We look forward to your reply.

 

Microphone problem Windows (8/10)

Hi,

To resolve your microphone issue, we suggest that you follow the steps below:

• Click Windows + S then type Speech Recognition on the search bar.
• Click Set up microphone and follow the Microphone setup wizard.
• When you reach Adjust the microphone volume, please note if the volume bar moves from yellow to red.
• Once the Setup wizard is complete, we can check if the microphone works properly. We can eliminate hardware problem from the possible causes of the issue. Please check to if the issue persists in the Third-party software.

Let us know how it goes.

 

Issue(s) with 21H1 Update

The Windows update list of installed updates has always been a confusing & incomplete list. I don't think you had a problem at all.

Denis