Windows 10: Windows Update: all of my files including my downloads and pictures were removed/deleted

Discus and support Windows Update: all of my files including my downloads and pictures were removed/deleted in Windows 10 Network and Sharing to solve the problem; I just updated and restarted my computer last night and when I went to login, it kept repeating the same error message. When I was finally able to... Discussion in 'Windows 10 Network and Sharing' started by JulietaSanjuan, Feb 18, 2020.

  1. Windows Update: all of my files including my downloads and pictures were removed/deleted


    I just updated and restarted my computer last night and when I went to login, it kept repeating the same error message. When I was finally able to login, I noticed that my background screen had changed to a normal windows blue screen. Thinking this was weird, I went to my file explorer and noticed that all of my files including my downloads and pictures were removed/deleted. I am not sure what happened, but I would like to have all of my files back if possible. I tried following the recovery steps and it did nothing. I am not sure what to do and have tried restarting my computer already and logging out of my account and logging back in. All of my internet tabs were also closed which isn't that big of a deal, however, the files on my laptop being deleted is and I was wondering if there was any way to get them back because all of my school work was in those folders and in the file explorer.

    :)
     
    JulietaSanjuan, Feb 18, 2020
    #1
  2. enso Win User

    Quick Access not searching Pictures folder

    Summary, that last suggestion didn't work.

    • I moved the pictures to another folder temporarily.


    • Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.
    That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

    Bottom line: I'm still looking for a fix.
     
  3. Anusha Win User
    C windows installer folder - Delete?

    He can do symbolic link redirection and move the files in it to a different location. *Wink Windows Update: all of my files including my downloads and pictures were removed/deleted ;)
    Better try it out in a virtual of first. Just a suggestion.

    Like:
    First move everything in c:\windows\installer to d:\installercache
    Then delete c:\windows\installer folder
    Then type this in command mode as admin
    mklink /d c:\windows\installer d:\installercache

    Removing those installer files is a bad idea. it might prevent you from updating or uninstalling apps.
     
    Anusha, Feb 24, 2020
    #3
  4. Windows Update: all of my files including my downloads and pictures were removed/deleted

    unable to remove/delete the sign in picture/s

    To remove the profile picture, we recommend that you follow the steps below:

    Step 1: Show hidden files to be able to remove/delete profile photos.

    • On the Search bar, type File Explorer Options.
    • Open File Explorer Options and click View tab.
    • Locate Hidden files and folders and click on Show hidden files, folders, and drivers radio button.


      Windows Update: all of my files including my downloads and pictures were removed/deleted 7f4c0a99-fa24-4729-ab29-42c54f9cf883.png
    Step 2: Delete the profile picture.

    • Press Win+R on your keyboard to open Run command box.
    • Type %appdata%\Microsoft\Windows\AccountPictures and press Enter.


      Windows Update: all of my files including my downloads and pictures were removed/deleted d754d03b-209f-400c-8d5b-3eca92a91a9d.png
    Feel free to post back with the result.
     
    Jennifer Cha, Feb 24, 2020
    #4
Thema:

Windows Update: all of my files including my downloads and pictures were removed/deleted

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