Windows 10: Windows Update Broke My Sound

Windows did an update about a month ago. Ever since then, every time I boot up a game, the sound on my LCD TV that I have always used as a monitor, stops working. I can switch to my headphones in "select playback device" and the sound still works there. But in order to get the TV sound to work again, I have to completely restart my PC (and then if I boot up a game again it bye-bye sound again). I have tried everything suggested in troubleshooting. I have tried uninstalling and reinstalling the drivers for all of my sound devices.


I am sick of Windows 10 updates breaking things every single time they come out. This one in particular is really frustrating and after a month of dealing with it I am completely fed up. PLEASE someone help.

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows 10 broke 5.1 surround sound / Using internal sound card

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the methods below and check if it helps.

Method 1: Run the
playing Audio troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the playing Audio troubleshooter.
  

Method 2.Try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Sound, Video and game controllers.

c. Right-click on the Sound card and click on Update driver software.

d. Restart the computer and check.


Keep us posted on this issue so that we can assist you better.