Windows 10: Windows Update error 0x800f0831

Discus and support Windows Update error 0x800f0831 in Windows 10 Software and Apps to solve the problem; Installing update is not proceeding and showing error .Please help me with the error... Discussion in 'Windows 10 Software and Apps' started by darshagarwal, Jan 21, 2023.

  1. Windows Update error 0x800f0831


    Installing update is not proceeding and showing error .Please help me with the error

    :)
     
    darshagarwal, Jan 21, 2023
    #1

  2. Windows update error Error 0x800f0831

    Hello,

    couple of days ago I realised that my search bar in the bottom left isn't working. After an small investigation i found out the my windows update got an Error 0x800f0831. In the CBS.log I found this:

    Failed to resolve package 'Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Mark store corruption flag because of package: Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to check whether this is the real child: Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to collect affected dependent package for package: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~10.0.19041.508 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to process package watchlist. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to plan execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    WER: Generating failure report for package: Package_for_KB5003791~31bf3856ad364e35~amd64~~19041.1237.1.3, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client id: UpdateAgentLCU

    I tried to find 'Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1' in the update Catalog but I couldn't found it.

    I don't know how to fix this problem. Therefor i am grateful for any suggestions.
     
    Luis Pistauer, Jan 21, 2023
    #2
  3. Terry-123 Win User
    Error When Trying to Install Update (0x800f0831)

    So I am trying to install an update but get the above error message (0x800f0831) is the error code

    When I look up, it says this is a cumulative update, meaning it needs a prev update first.

    OK, smart windows, what do I search for next? which one does it need? any clues atleast?

    Here is what I found on google; - but the question is, what update # do I search for in the microsoft update catalog?

    Resolution

    To fix the issue, follow these steps:

    1. Go to Microsoft Update Catalog.
    2. In the Search box, enter the package ID of the <Missing_Package>.
    3. Download the package and then install it.
    4. Reinstall the <Failed_Package>.
     
    Terry-123, Jan 21, 2023
    #3
  4. Windows Update error 0x800f0831

    Windows 10 Installation Error 0x800f0831

    I created a Windows 10 ISO and attempted to do a clean install. I got an error message, installation not completed, returned to earlier settings. In the System app, under Upgrades, under update history, got the Error message, 0x800f0831. Any ideas?
     
    jekemi2013, Jan 21, 2023
    #4
Thema:

Windows Update error 0x800f0831

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