Windows 10: Windows update gets stuck and fails

Discus and support Windows update gets stuck and fails in Windows 10 Installation and Upgrade to solve the problem; Hi there. I have been having an issue with the Windows 2020 May Update 2004. It is very annoying because I have tried to update several times 6 or so... Discussion in 'Windows 10 Installation and Upgrade' started by SebDev, Aug 4, 2020.

  1. SebDev Win User

    Windows update gets stuck and fails


    Hi there. I have been having an issue with the Windows 2020 May Update 2004.

    It is very annoying because I have tried to update several times 6 or so and I always seem to get an error.

    It updates normally, the problem is when I restart my computer: It goes fine, but gets to 60% complete, goes down to 57% and fails, returning everything to its previous state.

    Note that the problem are not my PC specs I have a Ryzen 5 2600, RX590, 16 GB RAM

    To fix this issue I have tried several things, none of them have worked:

    • Running the Windows Update Troubleshooter

    Never seems to find any problem


    I get the same issue whether I use the regular Windows Update or the Windows Update tool



    Here it is my setuperr.log file from C:\$WINDOWS.~BT\Sources\Panther.

    :)
     
    SebDev, Aug 4, 2020
    #1
  2. jds21 Win User

    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Aug 4, 2020
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Aug 4, 2020
    #3
  4. Windows update gets stuck and fails

    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Aug 4, 2020
    #4
Thema:

Windows update gets stuck and fails

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