Windows 10: windows update keeps reverting me to an old cpu driver

Intel driver support assistant gave me a notification to update my cpu driver, so I updated it

After that any windows updates would cause the Intel driver to be reverted to the older driver, and then I would get the Intel update notification again ( a never ending loop)

What can I do about it?

submitted by /u/maxkhtb
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:)

 

Windows 8 failure configuring updates and reverting

No, the license only applies to the Windows 8 OEM copy the original owner purchased with laptop, it doesn't magically transform into Windows 8.1 Retail one.

OK, so here's the commonly recommended steps that should help you with your problem.

Before you begin, I would recommend you to download both of these files and save them on your USB drive in order to use it later as the only source of third-party packages:

• http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67259.exe
• http://www2.ati.com/drivers/amd-catalyst-14.4-64bit-win8.1-win8-win7-whql-aug.exe

1. The first step would be to recover the original Windows installation using your hard drive partition (the thing that you've done before, I believe). Follow the steps described here (http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03544793#N258) and see if you missed anything. By the end of this operation, make so that your HP product is not connected to any sort of network.

2. Configure your HP device to boot in "clean" mode as described here (http://support.microsoft.com/kb/929135). Restart once.

3. Run the first file you've downloaded (http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67259.exe) from your just-recovered Windows copy and follow the steps required.

4. Run the AMD package (http://www2.ati.com/drivers/amd-catalyst-14.4-64bit-win8.1-win8-win7-whql-aug.exe). Choose the "Advanced" installation option in order to be able to opt-out the "AMD/Raprt App" and "HydraVision" packages.

5. Establish an Internet connection. Run "Windows Store" tile from your Start screen, and select "Windows 8.1" package.

6. Once you're done with your migration from Windows 8 to Windows 8.1, you can install all the critical updates offered by Windows Update, which would be driver software, then Windows 8.1 Update package (KB2919442 > KB2919355 > KB2932046 > KB2959977 > KB2937592 > KB2938439 > KB2934018), "August" Update (KB2993651 > KB2975719 > KB2993100 > KB2979582 > KB2990532 > KB2995004) and .NET Framework 4.5.2 (http://www.microsoft.com/en-us/download/details.aspx?id=42642).

 

Windows 8 failure configuring updates and reverting

Have you followed their advice? Install one update at a time and reboot after each one. It's a long process, but if that's the solution, and you want a working laptop, I see no other option.

As for a windows 8.1 iso, it's easy. I literally did this 2 weeks ago to my PC.
http://windows.microsoft.com/en-GB/windows-8/create-reset-refresh-media

EDIT: Also, if you go direct to HP, they actually tell you to go into the BIOS, disabled "Secure boot" run the updates and reboot, and then turn "Secure boot" back on. Have you done as HP suggested?

 

Windows 10 Creators Update

Thank you for your reply. Have you tried just uninstalling the sound driver and restarting your PC? If yes, what we suggest is reverting back to the old update for Windows. Below are the steps on how to revert back to the previous Windows update:

• Open Settings window.
• Click Update and Security, Recovery.
  
• Select Get Started, under Go back.

The steps will be a workaround to have the issue fixed on your PC.

We're looking forward to your response.