Windows 10: Windows update keyboard Problems

Discus and support Windows update keyboard Problems in Windows 10 Drivers and Hardware to solve the problem; I am running Windows 10 which was a free update from Windows 7 proon a HP Elite Book which did have some problems with the mouse moving on its own... Discussion in 'Windows 10 Drivers and Hardware' started by JohnDoe-69, Feb 8, 2020.

  1. Windows update keyboard Problems


    I am running Windows 10 which was a free update from Windows 7 proon a HP Elite Book which did have some problems with the mouse moving on its own which i never got to grips with so i switched off the pad and used the touchscreenn

    After Windows 10 latest update i have lost my Backspace Enter Right Arrow Keys i have researched and tried keyboard settings turning off Sticky and Filter Keys

    I have also removed the driver and tried to update the drivers but still the same outcome looking on the Tabs at Events there are some changes that seem to have been made at the time of the Windows update:


    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB

    21/01/2020 19:23:49 Device Migrated Information Device ACPI\PNP0303\4&1fda26f0&0 was migrated.

    Last Device Instance Id: ACPI\PNP0303\4&1fda26f0&0
    Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
    Location Path:
    Migration Rank: 0x0
    Present: true

    21/01/2020 19:23:49 Information Device Configured Keyboard.inf Information Device ACPI\PNP0303\4&1fda26f0&0 was configured.

    Driver Name: keyboard.inf
    Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
    Driver Date: 06/21/2006
    Driver Version: 10.0.18362.1
    Driver Provider: Microsoft
    Driver Section: STANDARD_Inst
    Driver Rank: 0xFF0002
    Matching Device Id: *PNP0303
    Outranked Drivers: oem19.inf:*PNP0303:00FF0002
    Device Updated: false
    Parent Device: PCI\VEN_8086&DEV_1C4F&SUBSYS_162A103C&REV_04\3&b1bfb68&0&F8



    21/01/2020 19:24:02 Device started i8042prt Information Device ACPI\PNP0303\4&1fda26f0&0 was started.

    Driver Name: keyboard.inf
    Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
    Service: i8042prt
    Lower Filters:
    Upper Filters:

    21/01/2020 19:32:32 Information Device Configured oem 19.inf Information Device ACPI\PNP0303\4&1fda26f0&0 was configured.

    Driver Name: oem19.inf
    Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
    Driver Date: 04/21/2009
    Driver Version: 6.5.1.2
    Driver Provider: Hewlett-Packard Development Company, L.P.
    Driver Section: HpqKbFiltr.NTamd64
    Driver Rank: 0xFF0002
    Matching Device Id: *PNP0303
    Outranked Drivers: keyboard.inf:*PNP0303:00FF0002
    Device Updated: true
    Parent Device: PCI\VEN_8086&DEV_1C4F&SUBSYS_162A103C&REV_04\3&b1bfb68&0&F8


    21/01/2020 19:32:32 Device Installed hpqkbfitr.inf _amd64...Information
    Driver Management concluded the process to install driver hpqkbfiltr.inf_amd64_566798c0eae5ff39 for Device Instance ID ACPI\PNP0303\4&1FDA26F0&0 with the following status: 0x0

    :)
     
    JohnDoe-69, Feb 8, 2020
    #1

  2. Keyboard problem in Windows 10

    Hi David,

    Thank you for posting your query in Microsoft Community.

    I suggest you to check if the issue persists when you connect another keyboard to your system.

    If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.


    • Press Windows key + X and select
      Device Manager
      from the list.

    • Expand ‘Keyboard’ from the list.

    • Right click on the driver and select ‘update driver software’ and follow the prompts.

    Hope the information is helpful.
     
    SujataMoktan, Feb 8, 2020
    #2
  3. Kem Mon Win User
    Keyboard not working after Windows 10 Update

    Hi,

    Have you tried updating
    your mouse and keyboard driver? If not, we suggest you to do so. There is a possibility that the driver is not compatible with the new Windows 10 update. However, one
    of the workarounds that we suggest for your mouse and keyboard to work is to update the driver. If the symptom persist, you can run the Hardware and Devices Troubleshooter. To run the Troubleshooter, follow these steps:


    • On your search bar, type
      Troubleshooting.

    • Change the view to
      View all.

    • Choose
      Hardware and Devices
      and run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Kem Mon, Feb 8, 2020
    #3
  4. Nordic Win User

    Windows update keyboard Problems

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Feb 8, 2020
    #4
Thema:

Windows update keyboard Problems

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