Windows 10: Windows Update killed my mouse

Discus and support Windows Update killed my mouse in Windows 10 Installation and Upgrade to solve the problem; I have no idea which update it was but one of you're updates just killed my mouse, It is laggy as crap now! I even went and bought another mouse still... Discussion in 'Windows 10 Installation and Upgrade' started by Majestiks004, Jan 14, 2019.

  1. Windows Update killed my mouse


    I have no idea which update it was but one of you're updates just killed my mouse, It is laggy as crap now! I even went and bought another mouse still same issue... I have read all the fixes you guys have posted tried them all no go, The problem is the windows update! period. Is there or is there not a fix for this?


    Please dont post me things to try to do, because trust me I tried it all for the last 3 days now.. It is 1 of you're updates plain and simple.

    :)
     
    Majestiks004, Jan 14, 2019
    #1

  2. Glitched Mouse with most recent Windows Update!

    Hi Emma,

    To resolve the issue you're having with using your mouse, we suggest that you run the
    Hardware Troubleshooter on the computer with the steps below:

    • Press Windows logo key + S on your keyboard.
    • Type Troubleshooting and select it from the list.
    • Select Hardware and Sound, then Hardware and Devices.

    If the issue persists, update your mouse or touch pad drivers with the steps on this

    link.


    Let us know how it goes.

    Thank you.
     
    Angela Pun, Jan 14, 2019
    #2
  3. New Windows update Mouse wheel problem

    Hello Jack,

    Please provide us more information to help you better:


    • Do you face this issue only with browsers or all the applications?

    • Are you using wired or wireless Mouse?

    • Did you try connecting mouse to other port?

    • Are you facing this issue with other Mouse too?

    • To troubleshoot your issue we need to know which update is causing this issue. Please let us know what is the KB number of the update you have installed?

    To know the KB numbers of the failing updates, follow the below steps:

    • In the search box, type Update, and then, in the list of results, click Windows Update.
    • In the left pane, click View update history.

    I suggest you to follow the methods below and check if it helps:

    Method 1:
    Run Hardware and Device Troubleshooter.


    • Press Windows Key + R, type Control Panel.

    • Type Troubleshooting in the search bar, click on Troubleshooting.

    • Click on Hardware and Sound, click on Hardware and Devices.

    • Follow the steps from the wizard to run the Troubleshooter.

    Method 2:

    I suggest you to update the Mouse drivers and check if it helps:

    You may follow the steps in the article below:

    Update drivers in Windows 10

    https://support.microsoft.com/en-us...566-b983195752c1/update-drivers-in-windows-10

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

    Thank you.
     
    Anju Thekkethil, Jan 14, 2019
    #3
  4. John Fer Win User

    Windows Update killed my mouse

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Jan 14, 2019
    #4
Thema:

Windows Update killed my mouse

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