Windows 10: Windows Update - Now Seeing Black Screen with Cursor Only

Discus and support Windows Update - Now Seeing Black Screen with Cursor Only in Windows 10 Installation and Upgrade to solve the problem; Yesterday, 6/11, my computer performed some sort of Windows update.I checked, and it looks like it relates toServicing Stack 10.0.19041.1022Security... Discussion in 'Windows 10 Installation and Upgrade' started by NatlUbe55, Jun 12, 2021.

  1. NatlUbe55 Win User

    Windows Update - Now Seeing Black Screen with Cursor Only


    Yesterday, 6/11, my computer performed some sort of Windows update.I checked, and it looks like it relates toServicing Stack 10.0.19041.1022Security Update for Package for RollupFixThere were also several drivers that were updated.When I start Windows now, I get a black screen with a cursor. I can access task manager but do nothing else.I tried system restore to roll it back, and that did not work either.Really need this up and running ASAP, any advice appreciated.

    :)
     
    NatlUbe55, Jun 12, 2021
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jun 12, 2021
    #2
  3. Black screen with cursor after Windows 10 update

     
    Cyril Robinson AzariahJ, Jun 12, 2021
    #3
  4. Windows Update - Now Seeing Black Screen with Cursor Only

    Windows 10 Black Screen, No Cursor

    Hi,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    Please follow the below suggestion and check if that helps.

    If you see the black screen only
    after sign-in and you can see a mouse cursor:

    • While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
    • If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
    If this resolves the black screen, use corruption resolution steps.

    Perform SFC scan.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system
    files and to repair missing or corrupted system files in Windows.

    Use the System File Checker tool to repair missing or corrupted system files

    Use the System File Checker tool to repair missing or corrupted system files ( Applies to Windows 10 as well).

    I would also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

    • Press Windows key + X.
    • Click command prompt (Run as administrator).
    • In the Administrator: Command Prompt window, type the following commands. Press
      Enter key after each command:
      • DISM.exe /Online /Cleanup-image /Scanhealth
      • DISM.exe /Online /Cleanup-image /Restorehealth
    To close the Administrator: Command prompt window, type
    Exit, and then press Enter.



    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.







     
    Karthicka_R, Jun 12, 2021
    #4
Thema:

Windows Update - Now Seeing Black Screen with Cursor Only

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