Windows 10: Windows Update page is blank

My current version of windows is Windows 10 Pro , Version: 1903.

i cant install any program using the microsoft store. it throws the error windows update is disabled.




Windows used to get updated by default previously., But somehow, for the past 4 months the windows update is failing and is giving the blank page.

Please note that i have not manually disabled the windows update service.






C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.



C:\Windows\system32> dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool

Version: 10.0.18362.900


Error: 2

An error occurred while attempting to start the servicing process for the image located at C:\.

For more information, review the log file.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


Logs are as below:


2021-02-12 15:10:51, Info DISM DISM.EXE:

2021-02-12 15:10:51, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->

2021-02-12 15:10:51, Info DISM DISM.EXE:

2021-02-12 15:10:51, Info DISM DISM.EXE: Host machine information: OS Version=10.0.18362, Running architecture=amd64, Number of processors=6

2021-02-12 15:10:51, Info DISM DISM.EXE: Dism.exe version: 10.0.18362.900

2021-02-12 15:10:51, Info DISM DISM.EXE: Executing command line: DISM.exe /Online /Cleanup-image /Restorehealth

2021-02-12 15:10:51, Info DISM DISM Provider Store: PID=11656 TID=10120 Connecting to the provider located at C:\Windows\system32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2021-02-12 15:10:51, Info DISM DISM Manager: PID=11656 TID=10120 physical location path: C:\ - CDISMManager::CreateImageSession

2021-02-12 15:10:51, Info DISM DISM Manager: PID=11656 TID=10120 Event name for current DISM session is Global\{77F23AC6-097A-4383-8A7F-0155EAC62E33} - CDISMManager::CheckSessionAndLock

2021-02-12 15:10:51, Info DISM DISM Manager: PID=11656 TID=10120 Create session event 0x204 for current DISM session and event name is Global\{77F23AC6-097A-4383-8A7F-0155EAC62E33} - CDISMManager::CheckSessionAndLock

2021-02-12 15:10:51, Info DISM DISM Manager: PID=11656 TID=10120 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

2021-02-12 15:10:51, Error DISM DismHostLib: Failed to create dismhost.exe servicing process.

2021-02-12 15:10:51, Error DISM DISM Manager: PID=11656 TID=10120 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSessionhr:0x80070002

2021-02-12 15:10:51, Warning DISM DISM Manager: PID=11656 TID=10120 A problem ocurred loading the image session. Retrying... - CDISMManager::CreateImageSessionhr:0x80070002

2021-02-12 15:10:51, Info DISM DISM Manager: PID=11656 TID=10120 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

2021-02-12 15:10:51, Error DISM DismHostLib: Failed to create dismhost.exe servicing process.

2021-02-12 15:10:51, Error DISM DISM Manager: PID=11656 TID=10120 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSessionhr:0x80070002

2021-02-12 15:10:51, Error DISM DISM Manager: PID=11656 TID=10120 Failed to load the image session from the temporary location: C:\Users\hp\AppData\Local\Temp\8790067C-FB22-42F6-A8FD-532A4A9B04A0 - CDISMManager::CreateImageSessionhr:0x80070002

2021-02-12 15:10:51, Error DISM DISM.EXE: Could not load the image session. HRESULT=80070002

2021-02-12 15:10:51, Error DISM DISM.EXE: Unable to start the servicing process for the image at 'C:\'. HRESULT=80070002

2021-02-12 15:10:51, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.

2021-02-12 15:10:51, Info DISM DISM.EXE:

2021-02-12 15:10:51, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->

2021-02-12 15:10:51, Info DISM DISM.EXE:


Can someone help me how to resolve this without the need to do fresh install.

:)

 

blank pages

Let me suggest that you run the Network Troubleshooter. Kindly follow the steps below:

• Press Windows key
• Search for Control Panel
• Search for Troubleshooting
• Click Network & Internet
• Select Internet Connections
• Follow the on-screen instructions and check if the issue persist.

Please let us know how it goes for us to assist you further.

 

Windows 10 Anniversary Update hangs with blank screen

Hello,

I would suggest you to follow the below steps and check if it helps.

Step 1:

• 
  Press Crtl + alt + Delete key on your keyboard to open task manager.
  
• 
  Cancel the Windows Update task form the task manager.
  

Step 2:

• 
  Run Windows Update Troubleshooter. Click this
  link:
  

Let us know how it goes.

 

Windows Update Settings Shows a Blank Page

Now I know why my WU Settings page was showing a blank.

I've installed Windows Update Manager by David Xanatos. When I choose Disable Automatic Update but do not Hide WU Settings Page, the WU Settings page comes out blank after reboot.