Windows 10: Windows update repeatedly failing

Discus and support Windows update repeatedly failing in Windows 10 Installation and Upgrade to solve the problem; Hello, I have browsed the internet for a while now and it's clear to me that many people have had issues regarding this topic. However, I have been... Discussion in 'Windows 10 Installation and Upgrade' started by ludvigl, Sep 15, 2019.

  1. ludvigl Win User

    Windows update repeatedly failing


    Hello,


    I have browsed the internet for a while now and it's clear to me that many people have had issues regarding this topic. However, I have been experiencing this issue for quite a long time and I have despite all my efforts not been able to resolve the issue nor identify the cause.


    I have been trying to update windows for some months now yet every time I try to manually update or an automatic update is initiated I have been greeted with an error message usually resembling "Windows could not update partition" with very little information.


    The update in question is version 1803 x64 and this is particularly relevant now as the update will reach its end of service in a few months.



    I have repeatedly searched for support, both from the community, forums, and windows own support team but all methods have failed.


    Every time I initiate an update it does not work, and every time I ask how to remedy the error I am told to run the windows update diagnostic tool which has only ever told me either that the error in question is the fact that windows has not been updated or that "issues with windows update service have been found and resolved"

    I have tried running the windows diagnostic tool at least 50 times at this point, I have tried to update myself equally many times, I have tried resetting to an earlier update, I have tried all windows own update services I could find, and I have even tried resetting all of windows multiple times. I have made sure all things are in order for updates to be made (disk space, etc) repeatedly.

    All of these methods have changed nothing.

    I have contacted windows own support multiple times, on one occasion giving remote control access to a support employee and on every attempt, I have been told that the issue is clearly found and that I just need to trust the support and that the issue will be completely resolved, yet the problem has persisted.


    I am generally a believer in Hanlon's razor and I'm not keen to attribute my issues to willful misleading, but the constant reassurance from Microsoft's support that the issue will be resolved should I just trust them and follow their instructions can't help but make me feel that either no real attempts have been made, or that the issue has simply been ignored until the update's service time expires.



    I have been thoroughly unimpressed with windows support services and now that the update is going out of service I truly need to have this issue resolved.



    TLDR:


    Since Microsoft's support has been proven to not be helpful I now ask the community for help.


    I have received a handful of different error codes throughout this process but the current error code I'm getting is 0xc1900201


    I humbly ask for all help that can be given but I have truly run out of options.

    If anyone has any kind of information or assistance I would greatly appreciate it, and I will try my best to respond if further information could help.


    Thank you

    :)
     
    ludvigl, Sep 15, 2019
    #1
  2. jds21 Win User

    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Sep 15, 2019
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Sep 15, 2019
    #3
  4. Windows update repeatedly failing

    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Sep 15, 2019
    #4
Thema:

Windows update repeatedly failing

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