Windows 10: Windows update - resulted on a Not working USB camera

Not a computer savvy person here but my USB camera was working totally fine before windows 10 update and now is not working - image is totally grainy :. Any advise?


I have a vimicro USB 2.0 PC Camera Venus


Thanks in advance :-

:)

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

ENTO USB Camera

Hi Ralph,

For us to properly install your USB camera, we need to make sure first that the camera is still detected on your computer. Do access your Device Manager and see if the camera is still there. If so, we suggest that you run the
Hardware and Devices troubleshooter to help us diagnose and address the problem.

To access Hardware and Devices troubleshooter, follow the steps below:

• Press the Windows key, then type in Troubleshooting.
  
• Click on Troubleshooting once it's up.
• On the left panel, click View all.
• Look for Hardware and Devices.
• Click it and follow on-screen instructions.

Update us on how it goes.

Regards.

 

USB Camera + Microphone not working after Windows 10 Update

Yesterday I got an update from Windows 10. I waited 1-2 hours for it to finish but after the update I have problems with my USB Camera and Microphone. The devices are connected and I can see them listed as USB 2.0 MIC but they are not working. I tried the hardware on a laptop with Windows 7 and it works. I tried uninstalling the drivers and rebooting and installing the drivers again, but it didn't help.

When I click on the microphone settings and I check the box "listen to this device", I can hear my voice through the speakers. It seems the problem is the software changes after the update.

After the update Windows 10 asked me questions about data collection and speech recognition. I clicked the 2nd response (which is negative - not to use any speech recognition and data collection). Could this have broken the USB Camera + Microphone?

Any idea how to fix this stupid Windows 10 problem?