Windows 10: Windows Update Slowed My Internet Speed

I have fast internet. I'm supposed to be getting 100 Mb/s. It was that fast... that is until the September update this year (13 September 2018). Now I am only getting something like 1000 Kb/s, sometimes up to 3 Mb/s. That is significantly slower. I am paying the price for cable internet, not dial up. I know it is a problem with Windows 10 and not my machine or the router because we've tested the speed on multiple machines, wifi and Ethernet, and multiple operating systems. On Linux with a direct wired connection, we get our true speed. On android devices using wifi, we also get our true speed. We even get our true speed with our Xbox's both wired and wifi. However, both of our machines with windows 10 and an Ethernet connection use only the slow speed, which is only happening now, after the latest update. It used to only take about 3 minutes to download 1 GB of information, now it takes 3 minutes to download 300 MB of information. Is there a way to fix this?

:)

 

Slow Internet speed on only one computer.

Hi Cody,

Slow internet speed on one of your computer could be due to the following:

• Outdated network adapter driver
• Different Wi-Fi chipset
• Computer processing speed

Make sure that the network driver of your computer(s) are always updated.

We also suggest you to contact your internet service provider for them to check your internet connection speed and give you more information.

Feel free to post back if you have other concerns.

 

Asus N580VD slow internet speed

Hi Blair,

There are several factors that affect your internet speed. A few would be connection speed, network traffic, hardware capability, and type of connection. To help us identify what might be causing the slow internet speed on your laptop, allow me to ask the
following information:

• How's your laptop connected to the network? Is it directly wired to the modem/router or wirelessly connected?
• Were your other computers that were getting 100 Mbps download speed connected to the same network?
• Were there other devices connected to the network while you tried to download?
• Have you tried connecting your laptop to a different network? Did you get the same internet speed?

In the meantime, please run a speed test on your laptop. If the internet speed is slower that your internet package, then you may try to update the drivers of your network adapters to ensure that it's up-to-date. Please check out and follow the steps provided
on this link: Update drivers in Windows 10.

If you're trying to download while your laptop is wirelessly connected to your network, then kindly check its wireless adapter speed by checking its Wireless Network Connection Status. Follow these steps:

1. Right-click the wireless icon on your system tray, click Open Network & Internet settings, then click
   Wi-Fi.
2. On the right pane, click Change adapter options.
3. Right-click your Wireless Network Connection and click
   Status.

Please take a screenshot of the status page and kindly include it on your reply.

Looking forward to hear from you.

Regards.

 

internet speed slows down

Hi Barry,

Having an outdated Ethernet card driver, faulty Ethernet cable, and outdated modem firmware are a few factors that affect the internet speed. If you have a spare Ethernet cable, then I suggest replacing the one you're using to determine if its the cable
that's causing your internet speed to slow down.

You may also update the driver of your Broadcom Gigabit Ethernet card. If the issue is triggered by having an outdated driver, then you can have Windows to search automatically for updated driver software to help fix and address the problem. Kindly check
out Update drivers in Windows 10 and follow the steps provided in updating the drivers.

If the above steps won't help, then I recommend that you get in touch with the WOW support team to check the modem. Since they're your Internet Service Provider, then they are the appropriate support to look into the modem and perform necessary updates or
troubleshooting on the device.

Should you have further queries, feel free to post back.

Regards.