Windows 10: Windows Update Troubleshooter will not Hide KB4592438

Hello. My organization uses a piece of custom software that was developed for us forty years ago. Almost miraculously it has worked across all versions of Windows until now. The update KB4592438 breaks it completely. On more than ten machines I was able to uninstall the update then hide it with the Windows Update Troubleshooter from here
https://support.microsoft.com/en-us...-updates-5df410a1-90f7-b744-0682-43be9c8fa17c


and it has not re-installed. On one machine, however, the update troubleshooter cannot find KB4592438 after I uninstall it. Does anyone have ideas of something I can do to make the uninstalled update register with the troubleshooter?


Thank you so much.

:)

 

[Windows 10] hide/prohibit install of specific Windows Update

Edit: Try "Show or hide updates" troubleshooter package first and let us know if it works for you.


Adapted from Preventing a certain Windows Update from installing on Windows 10 by Igal Tabachnik.

• Uninstall the problematical driver/update.
• Restart the computer, if necessary, and/or switch to an administrator account.
• Download Windows Update PowerShell Module and extract it to: %WINDIR%\System32\WindowsPowerShell\v1.0\Modules After doing so, you will have a %WINDIR%\System32\WindowsPowerShell\v1.0\Modules\PSWindowsUpdate folder with a bunch of files.
• Start -> All Apps -> expand Windows PowerShell -> right-click on Windows PowerShell and select Run as Administrator. This is very important or you'll get errors in Windows PowerShell.
• Now you should see the PowerShell window and you'll have to enter a series of commands. First order of business is loading up PSWindowsUpdate. Note: You have to do this every time you restart PowerShell and want to use PSWindowsUpdate commands!
  CommandDescriptionSet-ExecutionPolicy Unrestricted -ForceAllows the use of unsigned PowerShell scripts.Import-Module PSWindowsUpdateLoads PSWindowsUpdateSet-ExecutionPolicy Restricted -ForceClose the potential security hole.
• Enter Get-WUList. This command will take a little while to execute. It retrieves the list of all available updates on Windows Update. If you do not see the problematical update here, it is either no longer being offered or it is installed.
• Now you need to decide how to filter what update you want to hide. Here's some examples:
  CommandDescriptionHide-WUUpdate -Title "*Realtek High Definition Audio"This looks for a title that ends with (note the asterisk) "Realtek High Definition Audio"Hide-WUUpdate -Title "Realtek*"This looks for a title that starts with (note the asterisk) "Realtek"
  When you enter the above command, it will loop through all results it finds and ask whether or not you want to hide it. Make sure you only say "yes" to the one you want hidden and "no" to the rest.
• It will automatically show the updated results. Verify there is an "H" under the status of the ones you want hidden and not behind the rest. If it is correct, close out of PowerShell and return to your normal user account if necessary. Run Windows Update and the update should not show/install.

If you want to unhide an update, add -HideStatus:$false to the Hide-WUUpdate command.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.