Windows 10: Windows Update unable to connnect to the update service

I am posting this recent experience of mine in the hope that it might help others who are experiencing the same problem.


I am running Windows 10 and started to experience the problem of Windows Update not being able to connect to the update service from circa 31st January 2019.


Like, it seems, others, I went through all the possible solutions to resolve the problem, including making sure I was running the very latest 'KB******' updates, Troubleshooter and sfc /scannow to a) help identify what the problem was and b) resolve the problem. Unfortunately, these efforts were in vein.


In an effort to try and narrow-down the potential causes of the problem and rule-out the cause being network-related, I made the decision to connnect to the Internet via a different ISP (my own ISP is TalkTalk) and run Windows Update through it to see if it would connect to the update service. Upon running Windows Update through this alternative ISP, I found that Windows Update was able to connnect to the update service and the service ran without a problem. What was interesting was that when I returned home and ran Windows Update service through my own ISP, it also worked without a problem.


If there are members of the technical community who could, for the benefit of others, explain why events transpired in the way that they did, I am sure it will be welcomed. I, for one, would also be interested to find out why.

:)

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.

 

Vista Automatic Updating Error

Automatic Updates isn't currently running.

 

FIXED!! Windows 7 sp1 never ends searching for updates

Ok I did another reboot, disabled windows update service, did step 3 again, this time it installed an update, enabled windows update service and did a reboot and voila!! *Peace eace: