Windows 10: Windows uses Face Scan for Hello at sign in, but within Windows, Hello waits for manual...

I have setup Hello with PIN, fingerprints, and facial recognition Brio 4K camera. Windows Hello works as expected to sign in to Windows, using facial recognition. However, for signing in to Hello-supported applications within Windows, like password managers, instead of just scanning my face, it pops up the Hello prompt and says, "Scan your finger on the fingerprint reader." There is a "More choices" link. If I hit that, I can select Face or PIN as additional options. If I select Face, it works fine, but that misses the point of facial recognition and it's actually faster to just swipe my fin

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windows hello face problem...

List of Windows Hello supported Dell Laptops:

 

Windows "Hello" face recognition.

Hi,

There are several possible reasons as to why you are facing this issue. We would like to ask you a few questions so we can provide a better assistance:

• Did you encounter any error messages while trying to sign in to Windows Hello? If yes, please send us a screenshot of the exact error.
• Have you made any software or hardware changes on your PC prior to this concern?
• What troubleshooting steps have you performed so far?

We'll wait for your response.

 

Windows Hello Face Recognition Set up

Hi,

Please provide us below details to assist you better,

• How exactly you are trying to setup Windows Hello Face Recognition?
• What is the error you are getting, while trying to setup Windows Hello Face Recognition?

A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.

• • 
    Open up "Settings" and click on "Accounts," then "Sign-in options."
    
  • 
    You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.
    
  • 
    You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."
    
  • 
    The next screen will give you a little background on what Windows Hello is. Click on "Get started".
    
  • 
    The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.
    
  • 
    Once you're set up you have an option that allows you to improve recognition.
    
  • 
    Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
    left and right for verification.
    

For more information, refer to the below link:

https://support.microsoft.com/en-us/help/17215/windows-10-what-is-hello

Hope this information helps. Get back to us if you have any more queries on windows.

Thank you.