Windows 10: Windows wakes up unwantedly

Hello,

I've been having the issue of my computer unwantedly waking up from sleep mode. It occurs very often right after putting it to sleep (I usually have to put it asleep again once or twice more before it doesn't wake up again) or when I get up from the chair at my desk abruptly without even touching any hardware attached to the computer.

This has occured both before and after upgrading my computer while only keeping the following parts: SSD with Windows, HDD, CD drive, video card, and of course external stuff like keyboard and mouse.

This is what I always find in the Windows Event Viewer (Windows Logs -> System) when that happens, but that hasn't helped me solve the problem:



I've already checked the device manager, but there is no power management tab for any of the PCI Express Root Port entries. I've tried alternative command line solutions I've come across while googling, but so far nothing has worked.

I hope someone here can help!

:)

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.

 

Will not wake from sleep

Hi,

Thank you for keeping us posted.

I would suggest you to try the steps below to open the power troubleshooter

1. Press Windows key + R to open the run command.

2. Type control and press enter to open control panel.

3. Type troubleshooting in the control panel search box.

4. On the left side, click on "troubleshooting".

5. Click "view all" on the left pane.

6. Run the power troubleshooter.

To make sure your devices are set to wake the computer up, I would suggest you to follow the steps below:

• 
  1. Press Windows key + R
  
  2. Type devmgmt.msc and press enter.
  
  3. Expand keyboard, it will display your keyboard, right click and go to properties.
  
  4. Select Power management.
  
  5. Check Allow this device to wake the computer.
  

Let us know the result.

 

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