Windows 10: Windows was not properly shut down

Discus and support Windows was not properly shut down in Windows 10 BSOD Crashes and Debugging to solve the problem; It says "The previous system shutdown at 8:41:12 PM on ‎2/‎14/‎2018 was unexpected." it happen in many times. but it never happen when I plug in the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Yunarto, Jun 13, 2019.

  1. Yunarto Win User

    Windows was not properly shut down


    It says "The previous system shutdown at 8:41:12 PM on ‎2/‎14/‎2018 was unexpected."

    it happen in many times. but it never happen when I plug in the charger.

    :)
     
    Yunarto, Jun 13, 2019
    #1

  2. win 10 will not shut down properly

    Hi Richard,

    Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
    information:

    • Have you made any recent changes on your computer prior to the issue?
    • Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
    • If possible, can you send us a screenshot?

    Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

    • Press Windows key + X and select Settings.
    • Choose Update & Security from the list.
    • Click Troubleshoot in the left pane of the window.
    • Under Find and fix other problems, select Power
      and click Run the troubleshooter.

    We'll keep an eye out for your response.
     
    Gerard Qui, Jun 13, 2019
    #2
  3. Windows 10 Pro (fully updated) will not shut down properly

    Hi Chayan,

    I appreciate if you could answer few questions to narrow down to the issue.

    • What is the make and model of the computer?
    • How exactly are you shutting down the computer? Is it from Start menu?
    • Did you try shutting down by pressing and holding the power button?
    • Did you make any recent changes to the computer settings?
    • Did you plug any external device to the computer?
    I would like to inform you that it is bit difficult to pin point on the exact reason behind the issue unless we get the answers for the questions asked above.

    As an initial troubleshooting step, I suggest you to press and hold the power button and check if the computer able to shut down completely.

    If the issue persist try unplug plug the charger\power cord from the power source and check if the issue persists, this may also arise due to any fault in the power source.

    If the above steps doesn’t work, I suggest you to check if the fast startup option is enabled.

    • Access control panel by right clicking on the Start menu.
    • Choose Power options.
    • Select Choose what the power buttons do and check if it is enabled.(Disable it if enabled)
    Please let us know if you are able to shut down the system properly after following the above steps. If the issue persists, please reply with the required information. We will be glad to assist.

    Thank you.
     
    Krishna Prasobh V, Jun 13, 2019
    #3
  4. MalRL Win User

    Windows was not properly shut down

    Windows 10 doesn't shut down properly


    I have a laptop ASUS Zenbook UX303LN. I made a clean install to Windows 10 and now it doesn't shut down properly.

    When I shut it down, the screen goes black, but the power light remains on and I have to shut it down manually. Also, I sometimes cannot restart it when it goes to sleep and I also have to shut it down manually. This doesn't happen everytime, but most of the time. I previously had Windows 8.1 and did not have this problem. Actually, I'm considering changing back.

    The OS and drivers are all up to date.

    I have research this issue and the most common fixes are:
    • Uncheck the "Turn on fast startup (recommended)"
    • Use a shortcut for "shutdown /s /t 5"

    I've tried both and the problem remains.

    These are the videos / articles I've found on the subject:
    (Youtube video)
    (Youtube video)
    (Youtube video)
    Fix: Laptop Won’t Shutdown in Windows 10
    Windows 10 doesn't shut down properly

    Some help would be much appreciated.
     
    MalRL, Jun 13, 2019
    #4
Thema:

Windows was not properly shut down

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