Windows 10: Windows wiped my 1tb hdd while watching videos

Hi! So, I tried to open steam, but the file was not found. I went to my HDD because it was installed there and there were 2 folders one was mine and the other was named gibberish, and the size sunk to 40GB. I went to disk management, the other 900GB was unallocated. I went to allocate it, set a letter, could not open it. Booted to ubuntu from USB, It said no files.


I would like to ask how DID THIS HAPPEN, and why.

:)

 

Can't watch videos on Win 10

Hi,

Please assist me with the following information related to this issue:

• Which web browser are you using to watch online videos?
• Do you receive any error message?
• What is the make and model of the computer?

If you are using Internet Explorer to watch online videos, I suggest you to
follow the steps mentioned in the following link and check:Why won't videos play in Internet Explorer?

Note: The above mentioned article contains steps to reset IE. Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings in IE are lost and cannot
be recovered.

Please reply us with the required information along with the status of the issue to assist you further.

 

Problem watching videos

Hi Ara,



Thank you for writing to Microsoft Community forum.



To have a better clarity on the issue, respond to the questions listed below:

• Were any changes made on the computer prior to this issue?
  
• Does the issue persist on all sites?
  
• Do the downloaded videos play fine?
  

Meanwhile you may try the steps listed below and check if it works:

• Right click on the video you’re watching.
  
• Click on ‘Settings’.
  
• On the first tab, make sure ‘Enable hardware acceleration’ box is unchecked.
  

Regards,

 

Video on Facebook Watch

I have noticed the problem is not just on Facebook watch, its with other videos on Facebook also.

I did the trouble shooter as you instructed, and Facebook is not listed as a "windows store" app. Not sure what the next step would be.

Paula Nees