Windows 10: Windows won't let me install an app

I have windows 10. I'm trying to install an app and when I click on the install file I get a big red box that says "Malicious file" and then "this application may cause damage to your device. Sensitive personal data may also be at risk. More info.


I select "More Info" and it shows the app file name and publisher and says "Ignore Windows malware warning and run anyway. I click on "run anyway" but I can't tell that anything happens. If I click on the install file again, to try again to install it, nothing happens. It's like the file has been deactivated.


I have Norton and Hitman and I've added the file to the exclusion list for them so I don't think they're causing a problem.

:)

 

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Skype Won´t work... games won´t work...

Making backup and re-format...

Maybe I Install a Windows 7 again, At least, all of my games run smoothly ...Sadness!!

*Banghead

 

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windows 10 apps won,t open

Hi Robert,

Thanks for posting your query on Microsoft Community.

We appreciate you for trying the troubleshooting steps.



I suggest you to try the below steps and check if it helps.

Step 1: Run Windows app troubleshooter.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2: Run shell commands for Windows store and check if it helps.

Follow the below steps:

• 
  Press Windows key + X and select
  Command prompt(Admin) to open elevated Command prompt.
  
• 
  Type the following commands.
  
  
  
  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
  
• 
  Hit enter, the blackscreen will appear still for a couple of seconds. After a couple of second a new line saying C:\.... will appear.
  
• 
  Close Command Prompt.
  
• 
  Try to start the Windows Store again.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.