Windows 10: windows won't shut down; volume shadow copy the culprit?

Hey,
Windows 10 Pro version 1903
So my windows won't shut down.. or it will sometimes take ~4 minutes.

I've enabled verbose status messages, and I noticed how during one shutdown it showed everything being done normally, then it just said "shutting down" for minutes, and then it briefly said "stopping services" again, and then it finally shut down.

List of things I've tried:

• Tried shutting down in safe mode - immediate, like it should be.
• I ran scans on all my hardware, no errors found.
• Defragged my hdd (windows is on ssd though, so).
• I've tried stopping all non-windows services manually before attempting to shut down, and it didn't change anything.
• I've not installed anything new. No windows updates, no software. I've uninstalled a few pieces of software that had possibly automatically updated (dropbox, origin and twitch)
• disable startup items
• disable a few non-system drivers from loading

One thing I did notice was that the Volume Shadow Copy service has been having a few issues. I actually noticed this when I was uninstalling something else I thought might be the culprit and the uninstaller was trying to automatically create a system restore point; lots of software does this, and it's never been an issue, always been smooth. However, it failed to do so. Not just that once, it happened with another piece of software as well. Searching through the event log, I found a couple of possibly relevant errors:

1:
Scoping unsuccessful for shadowcopy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2 with error 0x80070015.

2:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.. This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer DataContext: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {c12cea43-e8b7-46d5-b7df-31ac9c814846}

3:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress..

4:
Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.]

Please help me troubleshoot this. I'm desperate.

:)

 

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.

Hi,

Thank you for getting back with a reply.

I suggest you to start the Volume shadow copy service and check. Follow these steps:

a. Click Start and type services.msc in the search box.

b. Search for the Volume shadow copy service and make sure the start- up type is automatic.

i. Right click on the service

ii. If the service is stopped, then Start the service

iii. Select Properties

iv. And in the Start-up type select Automatic.

c. Click Ok.

Keep us posted on Windows related queries and we will be happy to assist you further.

 

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.

I am getting a bunch of errors in the application log related to the Volume Copy Service. I first noticed it when I tried to create a recovery drive and the error simply said that "A problem occurred while creating the recovery drive"

I examined the application log and noticed that this error occurs periodically, not only when I try to create the drive. I included the four errors below.

What do I need to do to fix this?

I am using a Surface pro 4, windows 10 with up to the minute patches. I also have installed carbonite but I doubt this is the cause as I did not encounter this problem on previous PCs

Thanks in advance for any assistance

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance
on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered

].

Operation:

Obtain a callable interface for this provider

List interfaces for all providers supporting this context

Check If Volume Is Supported by Provider

Add a Volume to a Shadow Copy Set
Context:

Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}

Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}

Snapshot Context: 4194304

Snapshot Context: 4194304

Execution Context: Coordinator

Provider ID: {00000000-0000-0000-0000-000000000000}

Volume Name: \\?\Volume{acda900a-c1f6-4b66-831d-a54d0f93e6db}\

Execution Context: Coordinator

Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered

].
Operation:

Obtain a callable interface for this provider

List interfaces for all providers supporting this context

Check If Volume Is Supported by Provider

Add a Volume to a Shadow Copy Set

Context:

Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}

Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}

Snapshot Context: 4194304

Snapshot Context: 4194304

Execution Context: Coordinator

Provider ID: {00000000-0000-0000-0000-000000000000}

Volume Name: \\?\Volume{acda900a-c1f6-4b66-831d-a54d0f93e6db}\

Execution Context: Coordinator

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from
CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered

].
Operation:

Obtain a callable interface for this provider

Add a Volume to a Shadow Copy Set

Context:

Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}

Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}

Snapshot Context: 4194304

Execution Context: Coordinator

Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered

].
Operation:

Obtain a callable interface for this provider

Add a Volume to a Shadow Copy Set
Context:

Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}

Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}

Snapshot Context: 4194304

Execution Context: Coordinator

 

Volume Mute Light won´t change color


Macrium is used frequently in this forum. There are experts in using it to recover drives. It's unclear as to why you are struggling to use it. I had not used it and just tried it for the first time and it went smoothly. Maybe these images might help?