Windows 10: windows10 crashes when writing to external drive

As a result of MS latest update, my laptop will crash blue screen when attempting to write a USB external drive. tried a new external drive different USB slots same result. problem clears after rolling back to the previous release. process of elimination clearly ponts to MS latest update

:)

 

Gettign error "device is write protected" for External Hard drive in Windows 10

Hello Neil,

Thank you for contacting Microsoft Community.

We understand the inconvenience you have experienced.

Are you getting the same error when you access the External Hard drive on another computers?

When you see the message "Device is Write Protected", then it indicates that you have limited set of privileges for performing operation on the Hard disk. In simple, you're not allowed to write the drive, apart from reading it. This because the drive is
write-protected. Suggest you to try with the below steps and check it they help you.

1. Right-click on Start button and select Command Prompt(Admin).

2. Type diskpart and press Enter.

3. Now type list volume and press Enter. Now see the volume number the external drive.

4. Then type select volume #, where # is the number of the drive which is showing "write-protected" error. Example,
select volume 3.

5. Type attributes disk clear readonly and press Enter.

• Executing the above command line will reset the Hard drive USB's properties by clearing the Read-Only behavior, so that it is no longer read-only.

6. Type exit and press Enter. Now check if it allows you do access the drive for writing the content.

Keep us posted if you require further assistance.

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.