Windows 10: Windows10 freeze

First of all, sorry for my bad english.
Since some months, am getting a problem with windows10... every time i use my laptop, it freeze the program or folder, whatever am on (it doesn't become white like regular crash or freeze) it become unclickable, but the monent i click on the background, it plays normally. I'll give you an example to explain a bit clearer, am on youtube suddenly chrome become unclickable and everything freeze, the sound continue to play normally... i click on the windows task bar or desktop or whatever in the background then youtube video on chrome stops freezing and plays normally... and this happens on everything folders and even thw desktop itself freeze where i cant drag anything on it ... each time i have to press random keyboards keys so it could works normally for some minutes before feeezing again..

I saw a guy who had the same problem on windows website, but nobody really helped him:

https://answers.microsoft.com/en-us/...f-5f9b94f521a4

Anybody know what to do to save me a lot of time please?

:)

 

Screen Freezing up

Andre, thanks for your suggestions. I performed all steps as you listed and it appears that there were

some problems that have been corrected. I will let you know in a day or so if the "freeze" problem

occurs again. Many thanks for your help --- this took longer than I expected!

Jan

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Windows10 update

Hi Ray,

To troubleshoot your issue, we suggest doing these following troubleshooting methods:

Method 1

• Turn off your PC.
• Press and hold Shift then turn on your PC.
• Wait for the setup (set up fixes the problem automatically).

Method 2

• Create a media creation tool by following the steps in this
  link.
• Select your preferred installation option and wait for the process to finish.

Let us know how it goes.

Regards.