Windows 10: Windows7 10 backup failure

While attempting to backup to external Seagate 4.5TB USB drive with 4.44TB of free space.



:)

 

Backup Issue - Microsoft 10 - Cannot perform initial backup

Question

• 
  
  

Applies to

• Windows
• Windows 10
• Update, backup, & recovery

5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

 

Macirum Backup Failures

After working flawlessly for months, Macrium Reflect is now failing, backing up only one out of the past five days. I have received differing errors; today, both in my schedule backup and with an entire new backup schedule, the failure is "Write Operation Failed - Access is denied."
I just created a new folder in the folder on my external hard drive E that is used by Macrium, so at least not all access is denied, although I have no idea what creating that folder actually proved.

I have removed and reinstalled Macrium; I have rebooted each day that the backup failed, which worked each time, only to have it fail the next day, except for yesterday, which was the day after the reinstall of Macrium.

I deleted the folder previously used by Macrium and created a new one, the one where today's backups have failed. A search for the error message in the Macrium database did not help. The log files for today's failures don't either; they end with lists of shadow copies created (whatever that means,) and do not have any error information.

I think that is a recounting of the steps I have taken to try to fix the problem(s.) Assistance is rather obviously solicited.

 

Windows 10 backup setup failure

Hi,

Thank you for posting your query in Microsoft Community.

Please answer the following questions.

• Have you made any changes on the computer prior to the issue?
• What is the complete error message?

Follow these methods.

Method 1: Verify the
Volume Shadow Copy and Windows backup service is started. If it is not started, start the service and check. Follow these steps:

• Press "Windows" + "R", type “services.msc” and press
  enter.
• Scroll down and check for the above mentioned services (Volume Shadow Copy and Windows backup).
• Double click each of the services and start them if they are not started. Click
  ok.

Method 2: Perform a
Clean Boot to see if there is any software conflict as clean boot helps in eliminating software conflicts.

Note: After performing the troubleshooting steps in clean boot, follow
Step 7 from the link to return the computer to
Normal startup mode.

Method 3: Run
check disk to check for any errors.

Note: If any bad sectors are found in the hard drive then it might try to repair that particular sector. If you have any data on that, it might be lost.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.