Windows 10: WindowsDefenderWindows 10 Detects OPSWAT_GEARS_Client installer as...

hi,

I've just downloaded an installer file from our website, the file is deleted immediately after downloaded by WindowsDefender because it is scanned and marked as Trojan:Win32/VBObfuse.ARE!MTB.


After investigation, we see that, If the download linkcontains additional information related to GroupID, the downloaded file will be considered asTrojan and if not it is NORMAL file.


We have 2 links that point to similar Installer file:
1. Download link contains groupID info --> Downloaded file is considered as Trojan:

Link: OpswatClient-WithGroupID


2. Download link does not contain group ID info: --> No trojan detected:
Link: OPSWATClient_NoGroupID


To make sure both links point to same file. We allowed the Trojan from Windows Security Settings and re-downloaded the file, then check md5sum, and get same md5 values.

Could you explain me why I face that result and how to make OpswatClient-WithGroupID be downloaded successfully without being considerred as virus?


thanks,

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx

 

Windows phone is not detecting

Hi Vijay,

Thank you for posting your query in Microsoft Community.

I suggest you to connect the phone to another computer and check if it gets detected. Also, check if the phone gets detected by connecting with a different USB cable.

I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
  
• Click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and follow the on-screen prompts for troubleshooting.
  

Hope the information is helpful. Keep us posted on the status for further assistance.