Windows 10: Winlogon.Exe 0xc0000096 location 0x00007FFD773A0839 HELP PLEASE

Lenovo legion with windows 10 pre-installed

This computer is 5 days old


Winlogon.exe - application error

The exception privileged instruction (0xc0000096) in the application at location 0x00007FFD773A0839


Cant access the login screen

Cant access my computer at all





I click OK and nothing happens

I click to EXIT out of the error message and nothing happens

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Location service is greyed out

Hi Shahriar,

Thank you for responding.

Sorry for the inconvenience caused for you, I suggest you to try the below troubleshooting steps and check If it helps.

Step 1: Steps to turn on the Location settings.

• Login as an administrator.
• Press Windows key, type Location settings and select
  Change location settings.
• Check whether Location for this device is On by clicking on
  Change.
• Also turn on Location as well.

Step 2: And as you are unable to set the service Geolocation service to automatic, I suggest you to run SFC scan and check.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  Type “sfc /scannow” without the quotes and hit
  Enter.
  
• 
  After the scan, restart the computer and check for the issue.
  

Try to set the service to automatic by following the steps provided in the above post by Praveen Venugopal.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

How to locate an EXE file that I have just installed?

I respectfully suggest that you might be treating the zipped EXE file as if it were a file that does not actually need to be installed. Double-clicking such a file causes the prog to be launched immediately. An example of a non-installable EXE file would be some of the SysInternal files, such as ProcMon and Autoruns.

The file that you quoted, oldcalcwin10.zip, is the same file as in my other post. Double-clicking on that file launches an install dialog. At no time does the calculator itself appear. To launch the calculator, I needed to click on SYSTEM32\calc1.exe

Summarizing:

- Double-clicking an installable EXE file launches the installer.
- Double-clicking a non-installable EXE file launches the program itself.

Note that I have already created a shortcut to calc1.exe on my desktop. "If it works, don't break it!" Therefore, no other helpful suggestions are needed *Smile

Thanks to all the generous volunteers for their responses.
.