Windows 10: Winodws 10 Pro upgrade from store, applied to the wrong computer

Discus and support Winodws 10 Pro upgrade from store, applied to the wrong computer in Windows 10 Updates and Activation to solve the problem; I have multiple computers with Windows 10 home. I was on one of them and purchased the upgrade to Pro. I made the purchase, click install and it just... Discussion in 'Windows 10 Updates and Activation' started by Matt@Milner, Mar 25, 2020.

  1. Winodws 10 Pro upgrade from store, applied to the wrong computer


    I have multiple computers with Windows 10 home. I was on one of them and purchased the upgrade to Pro. I made the purchase, click install and it just hung. I got on one of my other computers, and lo and behold it is now Windows 10 Pro...I did not install it, I did not go to the store on it..It just took my purchase and applied there.


    The one I wanted it on and was in the store on is for work, so I need it there. How can I move it, refund it and get again on the right computer...whats the process..Calling support is useless with the current virus and call backlog and I am trying to work from home.

    :)
     
    Matt@Milner, Mar 25, 2020
    #1

  2. New Computer: Upgrading from Windows 10 Home to Pro

    Mom is getting a new computer. Although the computer will have Windows 10 Home preinstalled, we want the Pro version.

    Are the steps correct to upgrade to Windows 10 Pro?

    • Click Start > Settings > Update & security > Activation > Go to store > make your purchase, follow the on screen instructions and within 5 to 10 minutes you will be upgraded to Windows 10 Pro.

    We are in Canada. I am guessing that the upgrade price is close to US$100 converted to Canadian dollars?
     
    Kevin Stecyk, Mar 25, 2020
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 25, 2020
    #3
  4. Winodws 10 Pro upgrade from store, applied to the wrong computer

    Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Mar 25, 2020
    #4
Thema:

Winodws 10 Pro upgrade from store, applied to the wrong computer

Loading...
  1. Winodws 10 Pro upgrade from store, applied to the wrong computer - Similar Threads - Winodws Pro upgrade

  2. Apply Windows 10 Home to Pro Upgrade on Replacement Machine

    in Windows 10 Updates and Activation
    Apply Windows 10 Home to Pro Upgrade on Replacement Machine: Hi, Our CEO's Surface Pro was replaced under warranty. The original surface was licensed with Windows 10 Home, which we upgraded to Windows 10 Pro via Settings->System->About->Change product key or upgrade your edition of Windows. Prior to shipping the system for replacement,...
  3. Windows 10 Home to Pro Upgrade Gone Wrong

    in Windows 10 Updates and Activation
    Windows 10 Home to Pro Upgrade Gone Wrong: Upgrade edition of Windows via the Windows store to Pro. Got a confirmation email with no activation key. Windows will not activate. I've done no hardware changes or re-installs, this is just a version upgrade. I did notice Windows thinks it's running the Enterprise...
  4. Purchace a 10 pro upgrade from store.

    in Microsoft Windows 10 Store
    Purchace a 10 pro upgrade from store.: I have Win 10 home laptop. I tried to purchase a Pro upgrade download and activation. after a half day of a moving circle on the window it disappeared....
  5. Upgraded from windows 10 home to windows 10 pro from the windows store but store downloaded...

    in Microsoft Windows 10 Store
    Upgraded from windows 10 home to windows 10 pro from the windows store but store downloaded...: So as the title says, I went to the windows store to upgrade my windows 10 home to windows 10 pro for $99.00. All during the purchase it was stating that I was purchasing windows 10 pro but when the download and install finished, it had installed windows 10 enterprise. Since...
  6. The store fails to upgrade to Windows 10 pro

    in Microsoft Windows 10 Store
    The store fails to upgrade to Windows 10 pro: The page says purchase, I click the box and a window pups up and goes away. So I am stopped doing more to purchase 10 Pro. Never had this problem before. I don't block popups in my browser (Chrome). Thanks Ken...
  7. Regarding using a winodws 10 professional license key for upgradation

    in Windows 10 Updates and Activation
    Regarding using a winodws 10 professional license key for upgradation: Dear All, So I recently bought a new Lenovo Laptop and it came with Windows 10 Home (x64) pre-installed. In my old laptop, I had Windows 10 Home which I had upgraded to Windows 10 Professional. Since I wanted Windows 10 Home to be upgraded to Windows 10 Professional in my...
  8. Winodws 10 Install transer from Old PC?

    in Windows 10 Installation and Upgrade
    Winodws 10 Install transer from Old PC?: So I rebuilt my PC using some parts from my old PC. My old PC I bought with Windows 8 preinstalled and then upgraded to Windows 10. I can't seem to find my activation code or product number. I have access to my Microsoft account that shows my older computer and it's...
  9. Windows 10 Pro Upgrade from Microsoft Store

    in Windows 10 Updates and Activation
    Windows 10 Pro Upgrade from Microsoft Store: Got a new laptop that comes with Windows 10 Home(activated). I just bought the upgrade for Windows 10 Pro. After installation, the version that i have now is Windows 10 Enterprise instead. It's not activated and I can't even activate it nor run the troubleshooter....
  10. Winodws 10 Pro Purchased in 2016

    in Windows 10 Updates and Activation
    Winodws 10 Pro Purchased in 2016: Hello, I purchased Windows 10 Pro online from MS Store. I had changed my PC because of issues and trying to restore or update my Windows but it is still showing as windows home, even though I logged in using my windows account under which I made the windows pro purchase....