Windows 10: Wired Mouse and Keyboard Freeze in Windows 10

Discus and support Wired Mouse and Keyboard Freeze in Windows 10 in Windows 10 Drivers and Hardware to solve the problem; I have been having trouble with the subject for a few weeks. My solution is to press the off button. The computer then shuts down. I restart and... Discussion in 'Windows 10 Drivers and Hardware' started by RichLeister, Jul 15, 2019.

  1. Wired Mouse and Keyboard Freeze in Windows 10


    I have been having trouble with the subject for a few weeks. My solution is to press the off button. The computer then shuts down. I restart and the problem is solved. But then it can return.

    I went through the Windows Integrity checklist at

    https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-performance-and-install-integrity/75529fd4-fac7-4653-893a-dd8cd4b4db00I

    I ran the troubleshooter for the mouse and keyboard, but that detected nothing.

    I also ran the sfc scan and received a message that Windows Resource Protection was unable to fix some corrupt files.

    I then ran DISM /Online /Cleanup-Image /CheckHealth, but no component store corruption was found.



    :)
     
    RichLeister, Jul 15, 2019
    #1

  2. Wired Mouse and Keyboard freeze.

    I got this problem for about 2 months now.

    My keyboard and mouse keep freezing, I always plugged my keyboard and mouse on rear panel, it freezes after about 10 minutes of using.

    I tried to use new keyboard and mouse still freeze again.

    After it freeze, I plugged it to
    front panel and it works but the problem occured again.

    My only option is to turn off the PC (Power button).

    Also the keyboard Numlock light still on when it freeze.

    When it freeze i can't turn off the
    numlock. I tried to press it, but it doesn't work.

    Same with the Caps lock.

    Specs

    Intel i5-3570

    ASUS H16M-C

    Corsair 8GB (CMZ8GX3M1A1600C9)

    Windows 10 Pro 64bit
     
    GrammarEnglish, Jul 15, 2019
    #2
  3. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Jul 15, 2019
    #3
  4. Wired Mouse and Keyboard Freeze in Windows 10

    Wired Mouse and Keyboard freeze.

    Thanks for the reply.

    As the post said,

    I already tried to use new keyboard and mouse, still freezing.

    I tried to use front panel port USB, still freezing.

    The cursor just freeze on screen (It freezes after 10 minutes of using, sometimes when moving the mouse). And i can't type anything in my keyboard.

    1. I tried to run the troubleshooter and it said that "No changes or updates were necessary"

    2. BIOS are up to date.

    3. Drivers "the best drivers for your device are already installed"

     
    GrammarEnglish, Jul 15, 2019
    #4
Thema:

Wired Mouse and Keyboard Freeze in Windows 10

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