Windows 10: wired network printer(s) not always awaken

Discus and support wired network printer(s) not always awaken in Windows 10 Drivers and Hardware to solve the problem; Using two HP printers, wired but behind a wireless router, I cannot always call either printer to print. All is up to date All are wired/cat5e... Discussion in 'Windows 10 Drivers and Hardware' started by tlfmd, Oct 27, 2019.

  1. tlfmd Win User

    wired network printer(s) not always awaken


    Using two HP printers, wired but behind a wireless router, I cannot always call either printer to print.

    All is up to date

    All are wired/cat5e cabling.

    Fix is to turn off, turn back on.

    Occasionally, the printer in use will go offline during a print job or between jobs.

    Usually, a wirelwss connection can be made when the wired is hesitant.

    Sometimes, the job will print 1/2 - 3 hours later

    HP Laseerjet Pro 400 color m451dn

    HP ColorLaserJet Pro MFP 277dw

    :)
     
    tlfmd, Oct 27, 2019
    #1

  2. Network Printer NOT RECOGNIZED!

    Hi Laura,

    Thanks for posting your query on Microsoft Community.

    To assist you better, please provide few details.


    • Is your printer is connected to wired or wireless network?

    • Are you able to view your printer on your network location?
    I would suggest you to try running Printer troubleshooter and check if it helps.

    Follow the below steps:


    • Type troubleshooting in the
      Search
      area on the taskbar.

    • Click on View all on the left panel of the Troubleshooting Windows.

    • Select Printer.

    • Follow the on screen instruction.


    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Oct 27, 2019
    #2
  3. Unable to print to a network printer when connected to both wireless and wired networks

    Hi Eileen,

    • As far as i'm aware nothing has changed
    • i have only tried to send test pages to the network printer so im assuming so yes
    • wireless printer works fine when connected to both networks. However the wifi doesn't connect auto when an Ethernet connection is established this has to be manually connected.
    I have tried the following:

    • updated the print driver
    • changed the network port it was plugged into
    • ran windows updates
    • configured with a static
    • changed the wifi and Ethernet priority
    I will run through the trouble shoot steps as suggest and come back to you.

    FYI - he has a number of extenders dotted around, a collegue mentioned it could be a subnet issue?

    thanks, Ben
     
    BenDavies12333, Oct 27, 2019
    #3
  4. wired network printer(s) not always awaken

    Unable to print to a network printer when connected to both wireless and wired networks

    Hi Ben,

    Your printer may not connect properly due to incorrect printer or network sharing settings. To isolate your concern, we'd like to ask the following:

    • Have you made any recent changes in the settings prior to experiencing the issue?
    • Does this issue only happen when trying to print a certain document or it happens to all of them?
    • Are you getting any error messages when trying use the wireless printer?
    • What troubleshooting steps have you tried so far?

    In the meantime, we suggest that you follow the troubleshooting steps provided on this link.
    The methods provided on the link also includes the steps on how to run the troubleshooter that may help to resolve the issue.

    For any results, just send us a reply.
     
    Eileen Gal, Oct 27, 2019
    #4
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wired network printer(s) not always awaken

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