Windows 10: Wired & Wireless Mouse stops working or keeps glitching, Windows 10

I previously asked a question about my wired mouse not working, and even trying a wireless mouse not working.

This is the link to that conversation: https://answers.microsoft.com/en-us...-because/2e260c07-6267-45ff-93e7-70f69d0f71f1. I would have responded to it with this possible solution but someone apparently locked it. Hopefully those who were having trouble as well will see this.


All the solutions that were provided did not work for me. However, I have found a possible solution that seems to be working so far. Courtesy of cybersam999 and their question/thread of https://answers.microsoft.com/en-us...egularly/1c33540c-9281-e011-9b4b-68b599b31bf5.


Using what they suggested, I went into

Control Panel > Power Options > Change advanced power settings > USB Settings > USB selective suspend setting > On battery and Plugged in > Disable.

They did say that it was only a temporary solution so I'm guessing that it might have to be redone when a computer possibly resets its settings. Which means it might have to be done every now and then.


Like I said earlier, I have tried it with my laptop, the one I had been referring to in the first thread that at the time had been a new one, and it is currently working though I expect to have to redo the instructions every now and then. I have yet to do it with my desktop and see if that helps, but when I do, if this thread is not locked at that time, I'll post an update.


I've heard it happens across Windows 7/8/10 and even different laptops and mouses. Though I will admit its weird that it is all seems to be the USB ports. The only thing in common that I've heard seems to be that the processor is Microsoft Windows.

Perhaps Microsoft could look at their USB settings for the next update or version whichever they do.


I know quite a few people were having the same issue so I hope this helps those who find this thread. Good luck.

Feel free to share other solutions that have worked for you, even if only temporarily.

:)

 

Wired Keyboard and Mouse Stop Working - Windows 10

Wired Keyboard and Mouse Stop Working - Windows 10
I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.

 

usb wired and wireless mouse stopped working

Wireless 2.4G mouse was working. Recently had a MS update and then the wireless mouse stopped working. Tried using a wired USB mouse and it too doesn't work. Using Device Manager, I am able to Uninstall the Dell USB Mouse that is listed under Other Devices
which happens to be the wired mouse. Removing the USB connection and then plugging it back in, pops up a window Setting up Device followed by another pop up window indicated Device is Ready. However, the mouse still doesn't work.

Going back to the Device Manager, I can see the Device Status "The drivers for this device are not installed. (Code 28)"

Fortunately I am on an Asus laptop and under Mice and other pointing device, the Asus Supported Device still works which is the touchpad.

Really would be helpful if the wired or wireless mouse worked. By the way, same behavior applies for the Wireless mouse.

 

Wired Keyboard and Mouse Stop Working - Windows 10

I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.